Review of HelloShift

10
This is the best Software to use for communication
Front Desk agent from 100 to 199 房间 Bed & Breakfast & Inns in Steamboat Springs (United States)
已验证
7 年前
已评论的产品
你最喜欢什么?
This is the best Software to use for communication. It makes communication between departments easy and instant. I believe without HelloShift our communication level would plunge. I have never had an issue like not being able to connect or the site being down. Any company that genuinely cares about excellent customer service could benefit from HelloShift. It is also discreet. Not out in the open like a walkie talkie. No more code browns to Maintenance for everyone to hear. We tried another company and found HelloShift to be the best.
您不喜欢或认为可以改进的地方是什么?
Maybe lower the cost of guest messaging. This is a great feature but it is a little pricey. We are on a free trial period and I could not sell the program to the person that pays for HelloShift. I will be sad to loose this extra feature. I feel the operation of this software is user friendly and efficient so nothing negative to say at all. We even have older team members that can use this software with no problem.
5.0
出色
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
实施
5.0/5
Michelle T. from HelloShift replied
Thanks so much for your kind review! I can't tell you how inspiring we find your story. We are really passionate about optimizing hotel teams and service with messaging and your story means a lot. See you on HelloShift :)

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