抱歉，此功能仅向已认证的酒店从业者开放

项目面板是一款免费工具，仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节，让采用新技术变得更轻松。

Review of Shiji Group

9
不断改进的语义分析——但搜索和自动化仍需提升
Brand Operations & Guest Experience Manager from 500+ 房间 Branded Hotels in London (United Kingdom)
已验证
3 天前
已评论的产品
声誉管理
你最喜欢什么？
基于数据和沟通的语义分析与持续改进。每两周一次的支持电话非常有帮助。
您不喜欢或认为可以改进的地方是什么？
将人工智能集成到声誉管理和对调查及在线渠道的自动回复中。所有调查和在线评论的关键词搜索选项更简便。
4.5
出色
使用方便
5.0/5
客户支持
5.0/5
投资回报率
4.0/5
实施
4.0/5
Jessica k. from Shiji Group replied
Thank you for your thoughtful feedback and for sharing your experience with Reviewpro Reputation! We're delighted to hear that the semantic analysis capabilities and ongoing improvements are delivering value, and that the bi-weekly support calls have been helpful in supporting your team's goals. We also appreciate your comments regarding AI-powered reputation management and search functionality. You may be interested to know that Reviewpro Reputation already offers AI-assisted response generation for both surveys and online reviews, and we'll continue enhancing these capabilities to make reputation management even more efficient. Thank you for your partnership and trust in Reviewpro Reputation. We're excited to keep evolving our solutions to better support your success. 😊

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