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Review of roommaster

1
回电或解答问题的速度非常慢。
General Manager from 75-99 房间 Motels in Ocean City (United States)
已验证
23 天前
已审查的产品
物业管理系统
你最喜欢什么？
客户服务方面，我需要的是能够帮助解决问题的客服人员，实际上是打电话给客户。我不想跟人工智能打交道。
您不喜欢或认为可以改进的地方是什么？
回拨客户电话，而不是生成无法解决问题的电子邮件，因为人工智能无法理解问题所在。
0.5
糟糕的
使用方便
5.0/5
客户支持
1.0/5
投资回报率
2.0/5
执行
N/A
Riya g. from roommaster replied
Hi Babbi, Thank you for taking the time to share your feedback. We understand your concerns regarding response times and the support experience. Our goal is always to provide timely and effective assistance when issues arise. If you'd like any support, please reach out to us at [email protected] and our team will be happy to help.

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