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Roommaster HMS 是一款全面的酒店管理系统,旨在集中管理酒店运营,包括预订、前台、客房服务和财务管理。它易于使用,具备拖放式预订管理和自动宾客沟通等功能。该平台通过减少操作点击次数和简化员工工作流程来提高效率。其集成功能可与第三方系统无缝连接,从而降低运营成本。Roommaster HMS 内置超过 270 份实时报告,提供切实可行的洞察,帮助酒店经营者做出数据驱动的决策,从而增加收入并提升宾客体验。
借助我们的渠道经理,将您酒店的在线分销提升到一个新的水平,并增加预订量。从 roomMaster 内部管理您的所有 OTA 连接。只需为您的 OTA 和酒店直接预订引擎使用一个价格管理解决方案。连接超过 55 个以上流行的 OTA 渠道并不断增长。实时提供自动房价和库存更新,并自动在 roomMaster 中进行预订。立即在线分配更多库存,扩大您在全球的覆盖范围以增加预订量。
roommaster Payments eliminates third-party payment gaps with a fully integrated solution designed specifically for hotel operations, handling everything from deposits to automated reconciliation. Our in-house dispute resolution team typically reduces chargeback losses by up to 40% while automated processing saves 4-6 hours of staff time weekly. Built for hospitality workflows, the system seamlessly manages pre-authorizations, secure card storage, and flexible deposit scheduling within your PMS environment.
roommaster's Hotel Website Builder creates stunning, mobile-optimized websites with hospitality-specific templates and seamless booking engine integration that drives direct reservations. Our drag-and-drop platform features AI-powered content creation, built-in SEO tools, and conversion-optimized layouts designed specifically to reduce OTA dependency. With 99.95% uptime hosting and automatic maintenance, hoteliers can focus on hospitality while their website becomes a powerful driver of bookings, brand loyalty, and revenue growth.
roommaster Metasearch positions your property strategically across major metasearch platforms like Google Hotel Ads, Tripadvisor, and Kayak to capture high-intent travelers at the moment they're comparing options.
This comprehensive metasearch management solution optimizes your bidding strategies, manages rate parity, and drives qualified traffic directly to your booking engine, reducing OTA commission dependency while increasing direct booking revenue.
With automated bid management and detailed performance analytics, roommaster Metasearch ensures your property competes effectively for visibility while maintaining profitable margins and brand control.
roommaster Concierge is an AI-powered voice calling agent that handles guest inquiries, bookings, and service requests with the warmth and expertise of your best human concierges, available around the clock.
This intelligent system integrates seamlessly with your existing property management infrastructure to convert more inquiries into confirmed reservations while freeing your staff to focus on complex, high-touch guest interactions.
With multilingual capabilities and emotional intelligence, roommaster Concierge ensures every guest receives personalized, consistent service that builds trust and drives revenue—eliminating the operational challenges of staffing limitations and missed opportunities.
roommaster Guest App delivers convenient mobile services that eliminate check-in lines and enhance guest control through smartphone-based check-in, digital room keys, and instant service requests.
The fully branded solution creates frictionless guest experiences while reducing front desk workload through automated service routing and real-time guest communication capabilities.
Modern travelers gain complete stay control while hotels benefit from increased operational efficiency and new upselling opportunities delivered directly to guests' smartphones.
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我们使用 RoomMaster 已有数年。当需要扩展业务,收购新酒店时,我们面临着一项艰巨的任务:将多家酒店从一个 PMS 系统分离出来,迁移到不同的系统。可以想象,这是一项艰巨的任务,但多亏了 Ahmed El Gindy 及其优秀团队的专业知识、指导和奉献精神,整个过程异常顺利,对我们的日常运营和整体业务连续性的影响极小。从一开始,Ahmed 就花时间充分了解我们的情况,确保每一步都经过精心规划和执行。在整个过程中,他的团队展现出的专业精神和对细节的关注。任何出现的问题或疑虑都得到了迅速解决,他们总是以冷静、令人安心的态度,随时准备提供富有洞察力的解决方案。他们不仅无缝地处理了技术问题,还提供了宝贵的指导和支持,帮助我们轻松完成这一过渡。他们的客户服务水平和对完美完成任务...