你最喜欢什么?
Customer Services always available. User friendly system. Once you know the system is very simple to navigate and to assign tasks
您不喜欢或认为可以改进的地方是什么?
In the almost 2 years using this system, I can't find any glitch. At the beginning, since I wasn't have any knowledge about this system, was a little frustrated. Since I learned how to use it, everything was/is more simple.