Review of M3

1
我们初创精品酒店体验中所有供应商中最糟糕的供应商体验
owner from 200 to 499 房间 Boutique Hotels in San Jose (United States)
已验证
2 天前
你最喜欢什么?
我很少写评论,但既然你联系了我,我就分享一下我的经验。销售团队的宣传与我使用门户网站的工作经验不符。该门户网站最适合大型连锁酒店,而不是单一的初创酒店。
您不喜欢或认为可以改进的地方是什么?
入职培训非常糟糕,退出罚款非常高,尤其是对于一家刚成立的精品酒店来说。与大型酒店或连锁酒店支付相同的罚款是不公平的。
0.5
糟糕的
使用方便
1.0/5
客户支持
1.0/5
投资回报率
N/A
执行
1.0/5
Alex C. from M3 replied
Thank you for sharing your honest experience with us. I’m sorry to hear that your initial expectations from the sales pitch didn’t match up with the portal's fit for your start-up hotel. We aim to support businesses of all sizes, so it's concerning that the onboarding and penalty structure didn’t align with your needs. I appreciate you pointing out the challenges for start-up and boutique properties, especially regarding exit fees and onboarding. Feedback like yours is invaluable for us as we work on tailoring our solutions to better serve all types of hotels. If there’s anything we can do to address your concerns further, please don’t hesitate to reach out. Thank you again for your openness. If you would like to expand on your experience more, please email us at [email protected].

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