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项目面板是一款免费工具，仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节，让采用新技术变得更轻松。

Review of Shiji Group

9
卓越的声誉管理平台，拥有强大的客户支持
Head of Resort Sales from 200 to 499 房间 Other in Crieff (United Kingdom)
已验证
21 天前
已评论的产品
声誉管理
你最喜欢什么？
ReviewPro 的人工智能功能彻底改变了我们团队的工作方式，它使我们能够更快、更一致地回复评论，同时减轻运营部门的压力。该平台的仪表盘清晰易用，让声誉数据易于理解和应用。此外，Karen 的客户经理服务也堪称一流；她总是随时为我们提供支持，给予我们宝贵的指导，并与我们建立了牢固的合作关系。
您不喜欢或认为可以改进的地方是什么？
我们唯一建议改进的地方是解决复杂技术问题所需的时间。虽然支持团队一直都很乐于助人且积极主动，但有些技术难题需要时间进行调查和解决，这有时会影响运营效率。我们希望能够更清晰地了解问题进展，并在条件允许的情况下加快处理速度。
4.5
出色
使用方便
5.0/5
客户支持
4.0/5
投资回报率
4.0/5
实施
5.0/5
Jessica k. from Shiji Group replied
Thank you for taking the time to share your feedback. We're delighted to hear that our AI capabilities, intuitive dashboards, and reporting tools are helping your teams work more efficiently and make data-driven decisions with confidence. We're especially pleased to hear your kind words about Karen. Building strong partnerships with our clients is incredibly important to us, and we'll be sure to share your recognition with her :-) We also appreciate your feedback regarding complex technical issue resolution times. We understand how important timely updates and visibility are, and we're continuously working to improve both the speed of resolutions and communication throughout the process. Thank you again for your trust and partnership. We look forward to continuing to support your success.

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