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Review of SiteMinder

10
渠道与报告
收益管理專員 from 50-74 房间 Boutique Hotels in East District (Taiwan)
已验证
2 个月前
已审查的产品
渠道经理
预订引擎
网站设计
你最喜欢什么？
客服人员迅速协助解决问题，而且通过 SiteMinder 可以一次性完成很多操作，例如批量修改库存和价格。客服代表 Ravi 非常高效！
您不喜欢或认为可以改进的地方是什么？
Insight的汇率平价功能应该更加准确。目前，即使通过各种渠道正常销售，经过多次重新计算后，仍然经常出现金额缺失的情况。
5.0
出色的
使用方便
4.0/5
客户支持
5.0/5
投资回报率
N/A
执行
N/A
Zidane D. from SiteMinder replied
Hi Chiahsuan, Thank you for the detailed feedback! We are thrilled to hear that Ravi was efficient and that our bulk inventory and pricing tools have been making a real difference in your day-to-day operations. We will pass your kind words on to him. We also take note of your feedback on the Insights rate parity function. We will make get this flagged to the relevant team for review. Warm regards, Zidane D.

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