SiteMinder (The Channel Manager)

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Rafael, Hayden, Olga + 148 more experts recommend SiteMinder

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SiteMinder (The Channel Manager)

在 148 中排名第 1 位的 渠道经理

2026 年获胜者 Hotel Software

酒店经营者投票 SiteMinder 作为 #1 渠道经理 2026 年的供应商 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

世界上最强大的渠道经理,实时管理 450 多个酒店预订渠道的客房和价格。

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Bell avatar Bell - AI驅動的產品分析師

我分析了SiteMinder的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。

酒店業者說

酒店经营者喜欢 SiteMinder 通过无缝渠道管理和集成来提高入住率和收入,从而轻松实时更新多个 OTA 的价格和库存。该系统因其快速交互和用户友好界面而受到称赞。关键点包括偶尔断开连接、支持响应时间较慢以及可以改进的特定功能(例如高级自定义和更直观的映射)。值得注意的是,SiteMinder 的洞察和报告通过提供可操作的数据来帮助优化策略,尽管某些渠道会经历同步延迟,从而导致超额预订问题。这些洞察对于酒店最大限度地提高收益和减少人工至关重要。潜在买家必须考虑优势和需要改进的领域,以确保 SiteMinder 符合他们的运营需求和期望。

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Viceroy, Hyatt, Minor Hotels 和另外2786 家酒店

閱讀他們的評論

合作夥伴說

行业专家推荐 SiteMinder,因为它具有出色的渠道连接性、无缝集成和持续创新。它以用户友好的界面和实时更新而闻名,支持避免超额预订和确保价格平价。突出的关键功能包括强大的功能、广泛的市场覆盖范围和持续的进步。专家们欣赏它的可扩展性和灵活性,但注意到偶尔会出现技术错误,并且与一些竞争对手相比成本更高。

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Rafael, Hayden, Olga and 112 others

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按細分市場的受歡迎程度

類別

246 | 特小 (1-9 房间)

940 | 小 (10-49 房间)

732 | 中型 (50-99 房间)

1000 | 大 (100-499 房间)

184 | 特大 (500+ 房间)

國家

541 | Thailand

332 | Australia

289 | Spain

181 | United States

145 | Mexico

139 | Malaysia

94 | United Kingdom

87 | Indonesia

81 | New Zealand

76 | Vietnam

58 | Portugal

54 | Cambodia

51 | Colombia

47 | France

46 | Ireland

42 | Germany

36 | Taiwan

35 | Philippines

29 | Singapore

28 | China

27 | Canada

26 | South Africa

24 | Estonia

23 | Italy

21 | India

20 | Finland

17 | Laos

17 | Peru

17 | Czech Republic

16 | Switzerland

16 | Costa Rica

16 | United Arab Emirates

15 | Hungary

13 | Chile

13 | Sri Lanka

12 | Iceland

11 | Netherlands

11 | Turkey

11 | Fiji

11 | Austria

10 | Argentina

9 | Greece

9 | Latvia

7 | Morocco

7 | Maldives

7 | Cyprus

6 | Denmark

6 | Belize

6 | Uruguay

6 | Malta

6 | Sweden

6 | Ecuador

5 | Romania

5 | Panama

5 | Uzbekistan

4 | Trinidad and Tobago

4 | Pakistan

4 | Qatar

4 | Andorra

4 | Poland

4 | Egypt

4 | Nigeria

3 | Norway

3 | Zambia

3 | Croatia

3 | Myanmar

3 | Slovenia

3 | Kenya

3 | Hong Kong

3 | Saint Martin (French part)

2 | Samoa

2 | Seychelles

2 | Vanuatu

2 | Georgia

2 | Bangladesh

2 | Namibia

2 | Montenegro

2 | Ukraine

1 | Zimbabwe

1 | Sierra Leone

1 | Nicaragua

1 | Japan

1 | Bahamas

1 | Iran

1 | Guatemala

1 | Honduras

1 | Brazil

1 | Cameroon

1 | Rwanda

1 | Tunisia

1 | Uganda

1 | Mozambique

1 | Belgium

1 | Saudi Arabia

1 | Dominican Republic

1 | Nepal

1 | Papua New Guinea

1 | Oman

1 | Ghana

1 | New Caledonia

1 | Cook Islands

1 | El Salvador

1 | Timor-Leste

1 | Paraguay

1 | Botswana

1 | Cayman Islands

類型

1311 | 精品店

1113 | 度假村

1035 | 豪华酒店

970 | 市中心酒店

874 | 住宿加早餐旅馆

804 | 机场/会议酒店

753 | 有限的服务和经济型酒店

714 | 品牌酒店

388 | 长住服务式公寓

251 | 旅馆

208 | 度假出租屋和别墅

159 | 汽车旅馆

67 | 房车公园和露营地

57 | 赌场

地區

1099 | 亚太地区

795 | 欧洲

431 | 大洋洲

353 | 北美

130 | 南美洲

56 | 非洲

44 | 中东

16 | 中美洲

類別

2835 | 渠道经理

1352 | 预订引擎

344 | 网站设计

341 | 比价购物

165 | 酒店元搜索管理软件

145 | 追加销售软件

136 | 访客留言软件

SiteMinder Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

最佳 Channel Managers(小型(最多 49 间客房) 酒店)
#1 of 30
最佳 Channel Managers(中大型(50-199 间客房) 酒店)
#1 of 26
最佳 Channel Managers(大型(200-499 间客房) 酒店)
#1 of 15

SiteMinder Channel Managers Rankings

By size
最佳 Channel Managers(小型(最多 49 间客房) 酒店) 853 家 小型(最多 49 间客房) 酒店中 93% 推荐
#1 of 30
SiteMinder是HotelTechReport中小型物业的首选渠道管理工具,酒店业者指出实时ARI分发可以减少超额预订,并保持OTAs之间的价格同步。
最佳 Channel Managers(中大型(50-199 间客房) 酒店) 1,161 家 中大型(50-199 间客房) 酒店中 93% 推荐
#1 of 26
SiteMinder是HotelTechReport中型酒店的首选渠道管理工具,酒店业主指出通过OTA进行的实时价格和可用性更新可以减少超额预订和手动错误。
最佳 Channel Managers(大型(200-499 间客房) 酒店) 375 家 大型(200-499 间客房) 酒店中 93% 推荐
#1 of 15
SiteMinder是HotelTechReport中大型酒店的首选渠道管理器之一,因为它处理批量更新的方式,评论者表示它让他们可以“在几次点击内”更改价格和配额,而不是逐个更改。
最佳 Channel Managers(超大型(500+ 间客房) 酒店) 172 家 超大型(500+ 间客房) 酒店中 93% 推荐
#1 of 8
SiteMinder是HotelTechReport中X Large的顶级渠道管理器选择,酒店业者指出其24/7的聊天支持和实时库存更新,有助于减少许多OTA的超额预订。
By type
最佳 Channel Managers(豪华酒店) 940 家 豪华酒店 酒店中 93% 推荐
#1 of 27
SiteMinder是HotelTechReport中豪华酒店的顶级渠道管理器选择,酒店经营者重视其在多个OTA之间的实时价格和可用性同步,这有助于防止在繁忙的多渠道操作中出现超额预订。
最佳 Channel Managers(度假出租屋和别墅) 189 家 度假出租屋和别墅 酒店中 93% 推荐
#1 of 16
SiteMinder是HotelTechReport上度假租赁-别墅的顶级渠道管理器之一,酒店业者指出实时更新和批量更新使他们能够从一个地方管理价格、可用性和多个OTA。对于别墅运营商来说,这减少了频繁价格变动的手动工作,并有助于避免重复预订。
最佳 Channel Managers(房车公园和露营地) 48 家 房车公园和露营地 酒店中 91% 推荐
#1 of 6
SiteMinder是HotelTechReport上假日公园和露营地中顶级的渠道管理者选择,评论者指出快速的ARI更新和能够迅速解决渠道问题的支持。Reflections Holiday Parks表示,它帮助他们日常管理34个公园。
最佳 Channel Managers(长住服务式公寓) 363 家 长住服务式公寓 酒店中 93% 推荐
#1 of 15
SiteMinder是HotelTechReport上长期住宿服务公寓中顶级渠道管理器的选择,因为酒店业者指出其PMS集成和实时更新,因此价格和预订在各个渠道之间保持一致,减少了手动修正。
最佳 Channel Managers(有限的服务和经济型酒店) 684 家 有限的服务和经济型酒店 酒店中 93% 推荐
#1 of 27
SiteMinder是HotelTechReport中有限服务预算酒店的顶级渠道管理者选择,酒店业者指出其在OTA上的快速价格和可用性更新,以及其降低超额预订风险的方式。
最佳 Channel Managers(机场/会议酒店) 717 家 机场/会议酒店 酒店中 94% 推荐
#1 of 23
SiteMinder is a top Channel Managers pick among conference hotels on HotelTechReport, with reviewers pointing to its real-time updates across OTAs and its "stop sell" controls to cut overbookings. It also helps teams manage rates and allotment from one screen.
最佳 Channel Managers(住宿加早餐旅馆) 769 家 住宿加早餐旅馆 酒店中 92% 推荐
#1 of 29
SiteMinder is a top Channel Managers pick among Bed-N-Breakfast on HotelTechReport, and reviewers single out its Channels Plus setup that “do all the onboarding for you” for OTA partnerships. That matters when a lean inn needs more distribution without adding admin work.
最佳 Channel Managers(精品店) 1,155 家 精品店 酒店中 93% 推荐
#1 of 28
SiteMinder is a top Channel Managers pick among Boutique on HotelTechReport, with hoteliers singling out real-time OTA updates that cut overbookings and manual errors across lean daily operations. Reviewers also call out prompt human support when mappings break.
最佳 Channel Managers(品牌酒店) 652 家 品牌酒店 酒店中 94% 推荐
#1 of 26
SiteMinder is a top Channel Managers pick among branded hotels on HotelTechReport, with hoteliers singling out its real-time rate and inventory updates across OTAs to cut overbookings and keep changes in sync.
最佳 Channel Managers(赌场) 50 家 赌场 酒店中 93% 推荐
#1 of 3
SiteMinder is a top Channel Managers pick among Casino on HotelTechReport because hoteliers point to its report on communication errors between OTAs and the channel manager, with rates, availability, and restrictions visible in one place.
最佳 Channel Managers(市中心酒店) 862 家 市中心酒店 酒店中 93% 推荐
#1 of 25
SiteMinder is a top Channel Managers pick among city-center hotels on HotelTechReport, with hoteliers pointing to its fast rate and availability updates across OTAs that cut overbookings when the desk is handling same-day changes.
最佳 Channel Managers(旅馆) 229 家 旅馆 酒店中 93% 推荐
#2 of 12
SiteMinder is a top Channel Managers pick among hostel on HotelTechReport, with reviewers highlighting its fast speed on availability changes across channels and the way that helps keep overbookings down.
最佳 Channel Managers(汽车旅馆) 147 家 汽车旅馆 酒店中 93% 推荐
#1 of 7
SiteMinder is a top Channel Managers pick among motels on HotelTechReport for its alert function that flags room mapping issues and lets staff troubleshoot without waiting on support. Motel operators say it helps them catch overbooking risks and keep multi-property inventory aligned.
最佳 Channel Managers(其他) 349 家 其他 酒店中 92% 推荐
#1 of 23
SiteMinder is a top Channel Managers pick among Other on HotelTechReport, with hoteliers pointing to its real-time OTA syncing and zero overbookings when rates and availability change. They say it keeps daily distribution under control.
最佳 Channel Managers(度假村) 1,024 家 度假村 酒店中 93% 推荐
#1 of 26
SiteMinder is a top Channel Managers pick among resorts on HotelTechReport for the way it keeps rates and availability in real time across many OTAs, which hoteliers say cuts overbookings and manual work.
By region
最佳 Channel Managers(北美 的酒店) 北美 的 303 家酒店中 90% 推荐
#2 of 14
SiteMinder is a top Channel Managers pick among North America on HotelTechReport, with hoteliers singling out its “channels plus” setup that does the OTA onboarding for you. That matters when a lean team needs more exposure without handholding each connection.
最佳 Channel Managers(欧洲 的酒店) 欧洲 的 636 家酒店中 91% 推荐
#1 of 25
SiteMinder is a top Channel Managers pick among Europe on HotelTechReport because hoteliers praise the way it puts rates, inventory, and channels in one place and cuts the hand work of updating each OTA separately.
最佳 Channel Managers(亚太地区 的酒店) 亚太地区 的 1,038 家酒店中 95% 推荐
#1 of 15
SiteMinder is a top Channel Managers pick among Asia Pacific on HotelTechReport, with hoteliers pointing to the Thai support team and quick rate updates across OTAs when issues or mapping questions come up.
最佳 Channel Managers(大洋洲 的酒店) 大洋洲 的 407 家酒店中 92% 推荐
#1 of 2
SiteMinder is a top Channel Managers pick among Oceania on HotelTechReport, because hoteliers point to fast, helpful support when channel settings or mapping need a fix, so teams can get a new channel live without stalling the desk.
最佳 Channel Managers(中东 的酒店) 中东 的 42 家酒店中 91% 推荐
#4 of 10
SiteMinder is a top Channel Managers pick among Middle East on HotelTechReport because hoteliers single out its support team for guiding setup and fixing mapping and rate-plan issues fast. That matters when a property needs clean channel setup without wrestling through configuration alone.
最佳 Channel Managers(南美洲 的酒店) 南美洲 的 110 家酒店中 92% 推荐
#2 of 6
SiteMinder is a top Channel Managers pick among South America on HotelTechReport for the way hoteliers point to real-time rate and inventory updates that cut overbooking risk. One Peru reviewer said it has “stability with the connections,” while another called the centralized workflow “a huge time-saver.”
最佳 Channel Managers(中美洲 的酒店) 中美洲 的 12 家酒店中 98% 推荐
#2 of 2
SiteMinder is a top Channel Managers pick among Central America on HotelTechReport because hoteliers point to connecting major OTAs and Tour Operators, plus direct distribution from the PMS in real time.
最佳 Channel Managers(非洲 的酒店) 非洲 的 51 家酒店中 91% 推荐
#1 of 9
SiteMinder is a top Channel Managers pick among Africa on HotelTechReport, with hoteliers praising bulk updates and rate sync that let them change room inventory and prices across multiple channels in one shot. One reviewer said it was "very efficient and streamlines channels."
By country
最佳 Channel Managers(United Arab Emirates 的酒店) United Arab Emirates 的 16 家酒店中 95% 推荐
#3 of 3
SiteMinder是阿拉伯联合酋长国在HotelTechReport中最受欢迎的渠道管理器之一,酒店业者指出批量更新和"快速控制",可以在不逐一编辑每个OTA的情况下,通过外部网络更改价格。
最佳 Channel Managers(Argentina 的酒店) Argentina 的 10 家酒店中 89% 推荐
#2 of 2
SiteMinder是根据HotelTechReport在阿根廷的顶级渠道管理者选择,酒店业主指出批量库存编辑和即时预订上传,使库存在所有渠道中保持最新。
最佳 Channel Managers(Austria 的酒店) Austria 的 9 家酒店中 94% 推荐
#2 of 2
SiteMinder是奥地利酒店在HotelTechReport中首选的渠道管理器之一,因为酒店业主指出Mews PMS的连接性可以保持跨渠道的库存更新,并立即发送新的价格。
最佳 Channel Managers(Australia 的酒店) Australia 的 314 家酒店中 92% 推荐
#1 of 2
SiteMinder是澳大利亚HotelTechReport中顶级渠道管理器的选择,因为酒店业主赞扬其多物业企业设置,可以在一个地方查看150多个物业并保持渠道连接。
最佳 Channel Managers(Belize 的酒店) Belize 的 5 家酒店中 98% 推荐
#2 of 2
SiteMinder是HotelTechReport中贝尔IZE的顶级渠道管理器选择,因为酒店经营者赞扬其培训支持的设置和“非常吸引人的展示和布局”,这帮助他们销售房间和附加服务。
最佳 Channel Managers(Canada 的酒店) Canada 的 23 家酒店中 89% 推荐
#2 of 4
SiteMinder是HotelTechReport中加拿大顶级渠道管理器的选择,因为酒店业主强调支持他们完成设置和复杂映射的服务,并且有人会立即回答。
最佳 Channel Managers(Switzerland 的酒店) Switzerland 的 14 家酒店中 89% 推荐
#2 of 4
SiteMinder是瑞士HotelTechReport上顶级渠道管理者的选择,酒店经营者指出广泛的OTA连接和批量更新,使他们能够通过几次点击来处理价格变动。
最佳 Channel Managers(Chile 的酒店) Chile 的 10 家酒店中 88% 推荐
#1 of 2
SiteMinder是智利HotelTechReport上顶级渠道管理者的选择,酒店业者指出其广泛的连接种类以及“所有内容都集成在同一个渠道中”,当他们需要从一个地方管理OTA更改时。
最佳 Channel Managers(China 的酒店) China 的 26 家酒店中 90% 推荐
#1 of 1
SiteMinder是中国HotelTechReport上顶级渠道管理者的选择,酒店业者指出,当直接连接传输失败时,电子邮件提醒可以避免员工不断检查后台以获取遗漏的更新。
最佳 Channel Managers(Colombia 的酒店) Colombia 的 43 家酒店中 95% 推荐
#1 of 3
SiteMinder是HotelTechReport中哥伦比亚的顶级渠道管理者选择,酒店业者指出快速支持和一个持久的聊天机器人,帮助在不等待电话的情况下解决问题。
最佳 Channel Managers(Costa Rica 的酒店) Costa Rica 的 12 家酒店中 95% 推荐
#2 of 2
SiteMinder是哥斯达黎加在HotelTechReport上最受欢迎的渠道管理者之一,评论者特别指出新连接的快速设置以及在更新费率、可用性、最少住宿天数和渠道关闭时的稳定连接。
最佳 Channel Managers(Germany 的酒店) Germany 的 41 家酒店中 94% 推荐
#1 of 7
SiteMinder是德国HotelTechReport中顶级渠道管理者的选择,酒店业主指出它通过在无数门户网站上管理所有房间来减少超额预订。一位来自柏林的酒店业主表示,他们不再需要关注无数的门户网站。
最佳 Channel Managers(Denmark 的酒店) Denmark 的 6 家酒店中 77% 推荐
#1 of 1
SiteMinder是丹麦HotelTechReport上顶级渠道管理者的选择,酒店业者指出其“非常好的解决方案”用于存储信用卡和快速设置。对于前台团队来说,这减少了卡片处理的摩擦,并使其快速运行。
最佳 Channel Managers(Ecuador 的酒店) Ecuador 的 6 家酒店中 98% 推荐
#2 of 2
SiteMinder是HotelTechReport中厄瓜多尔顶级渠道管理器的选择,因为酒店业主指出Channels Plus,在这里描述、照片、价格和政策在一个地方更新,并推送到每个新增的渠道。
最佳 Channel Managers(Spain 的酒店) Spain 的 272 家酒店中 91% 推荐
#1 of 6
SiteMinder是西班牙HotelTechReport中顶级渠道管理者的选择,因为酒店业主指出,当新的渠道或房间设置变得混乱时,它的多个映射和渠道映射非常有效。
最佳 Channel Managers(Finland 的酒店) Finland 的 11 家酒店中 89% 推荐
#1 of 1
SiteMinder是芬兰酒店在HotelTechReport中最受欢迎的渠道管理者之一,因为酒店业者指出其广泛的全球合作伙伴和OTA连接,这帮助他们在更多市场和渠道中销售。
最佳 Channel Managers(Fiji 的酒店) Fiji 的 11 家酒店中 94% 推荐
#1 of 1
SiteMinder是斐济酒店技术报告中顶级渠道管理者的选择,适用于价格平价检查、洞察信息和每月绩效视图,帮助管理者发现定价问题并比较渠道。
最佳 Channel Managers(France 的酒店) France 的 44 家酒店中 92% 推荐
#2 of 6
SiteMinder是法国HotelTechReport中顶级渠道管理者的选择,酒店业者指出它连接了五十多个代理商和所有的外联网,这帮助独立酒店扩大了分销。
最佳 Channel Managers(United Kingdom 的酒店) United Kingdom 的 80 家酒店中 90% 推荐
#2 of 6
SiteMinder是英国酒店业主在HotelTechReport中首选的渠道管理工具,提供实时聊天支持,能够快速由人工解决问题。评论者表示,当价格、可用性或渠道映射出现问题时,它帮助他们“当场”解决问题。
最佳 Channel Managers(Greece 的酒店) Greece 的 9 家酒店中 91% 推荐
#1 of 3
SiteMinder是希腊酒店技术报告中顶级渠道管理器的选择,因为酒店业主表示它将所有渠道汇聚到一个地方,并通过电子邮件发送映射和预订问题。他们还喜欢聊天框支持和快速、礼貌的帮助。
最佳 Channel Managers(Indonesia 的酒店) Indonesia 的 79 家酒店中 96% 推荐
#1 of 6
SiteMinder是根据HotelTechReport在印度尼西亚的顶级渠道管理者选择,评论者指出其稳定的连接和通过OTA快速同步价格和库存,这有助于在高峰期防止超卖。
最佳 Channel Managers(Ireland 的酒店) Ireland 的 18 家酒店中 92% 推荐
#1 of 2
SiteMinder是爱尔兰酒店技术报告中顶级渠道管理器的选择,酒店业者指出批量价格和限制更新可以通过一次点击推送到各个渠道。这减少了单独登录每个平台的手动工作。
最佳 Channel Managers(India 的酒店) India 的 15 家酒店中 96% 推荐
#8 of 8
SiteMinder是印度酒店在HotelTechReport中最受欢迎的渠道管理者之一,评论者指出,立即的区块更新可以快速将库存恢复到Booking.com,从而帮助销售。
最佳 Channel Managers(Italy 的酒店) Italy 的 20 家酒店中 96% 推荐
#2 of 10
SiteMinder是意大利HotelTechReport中顶级渠道管理器的选择,酒店业者指出“可以添加无限数量的门户”的可能性,并在跨渠道价格变化时“在一次操作中管理它们”。
最佳 Channel Managers(Cambodia 的酒店) Cambodia 的 52 家酒店中 97% 推荐
#1 of 3
SiteMinder是柬埔寨酒店业者在HotelTechReport中最受欢迎的渠道管理工具之一,具有快速的价格映射和即时的OTA更新,帮助防止超额预订。酒店业者还喜欢他们可以从一个着陆页更改多个价格计划。
最佳 Channel Managers(Laos 的酒店) Laos 的 17 家酒店中 93% 推荐
#1 of 1
SiteMinder 是老挝酒店在 HotelTechReport 上的顶级渠道管理器选择,因为酒店业者指出其“出色的渠道管理器”设置用于分销,以及预订引擎的“非常短的加载时间”,这帮助前台团队在不等待的情况下管理预订和价格。
最佳 Channel Managers(Sri Lanka 的酒店) Sri Lanka 的 12 家酒店中 93% 推荐
#4 of 5
SiteMinder是斯里兰卡HotelTechReport上顶级渠道管理器的选择,酒店业者指出“认证问题”的修复以及在渠道连接中断时的快速支持。当一个坏链接可能导致更新停滞时,这一点尤为重要。
最佳 Channel Managers(Morocco 的酒店) Morocco 的 6 家酒店中 90% 推荐
#3 of 4
SiteMinder是摩洛哥HotelTechReport中顶级渠道管理者的选择,酒店业主指出每日日历和预订网站,以便让小型物业掌握房间、价格和代理的信息。
最佳 Channel Managers(Malta 的酒店) Malta 的 5 家酒店中 94% 推荐
#1 of 1
SiteMinder是马耳他在HotelTechReport中排名靠前的渠道管理器选择,因为酒店业主表示,在SiteMinder中更改价格一次可以同时更新20个渠道,仍有1个单位在控制之下,且过度预订的风险更低。
最佳 Channel Managers(Maldives 的酒店) Maldives 的 7 家酒店中 89% 推荐
#2 of 2
SiteMinder是马尔代夫酒店技术报告中顶级渠道管理者的首选,因为酒店业者指出它与主要OTA和预订渠道的广泛连接,以及减少超额预订的实时更新。
最佳 Channel Managers(Mexico 的酒店) Mexico 的 126 家酒店中 93% 推荐
#1 of 5
SiteMinder是墨西哥HotelTechReport上顶级渠道管理器的选择之一,适合希望ARI几乎立即到达连接渠道并保持超额预订在控制之中的酒店。酒店经营者还喜欢支持人员能够在出现问题时快速解决映射问题。
最佳 Channel Managers(Malaysia 的酒店) Malaysia 的 135 家酒店中 93% 推荐
#1 of 5
SiteMinder是马来西亚HotelTechReport上顶级渠道管理者的选择,酒店业者指出几乎实时的价格和库存更新,减少了重复预订并保持OTA的一致性。对于团队和繁忙的团队来说,这意味着在价格变动后减少手动修正。
最佳 Channel Managers(Netherlands 的酒店) Netherlands 的 9 家酒店中 92% 推荐
#2 of 2
SiteMinder是荷兰酒店业者在HotelTechReport中选择的顶级渠道管理工具,提供渠道映射,能够在400个OTA和直接预订平台之间推送价格和库存,减少超额预订,并让员工快速修复错误。
最佳 Channel Managers(New Zealand 的酒店) New Zealand 的 76 家酒店中 92% 推荐
#1 of 1
SiteMinder是HotelTechReport中新西兰物业的顶级渠道管理者选择,评论者指出Demand Plus推动了更多的直接预订,并减少了对第三方渠道的依赖。酒店业主表示,它带来了直接预订的明显增长。
最佳 Channel Managers(Peru 的酒店) Peru 的 16 家酒店中 96% 推荐
#1 of 2
SiteMinder是HotelTechReport中秘鲁顶级渠道管理者的选择,酒店业者指出Insights提供实时性能视图,帮助他们做出价格和策略决策。
最佳 Channel Managers(Philippines 的酒店) Philippines 的 26 家酒店中 92% 推荐
#4 of 5
SiteMinder是菲律宾酒店在HotelTechReport上最受欢迎的渠道管理器之一,评论者特别指出新物业的快速设置以及在需要上线或解决问题时的明确支持。
最佳 Channel Managers(Portugal 的酒店) Portugal 的 56 家酒店中 94% 推荐
#1 of 3
SiteMinder是根据HotelTechReport在葡萄牙的顶级渠道管理器选择之一,因其自我映射和定价规则使酒店经营者能够在几次点击中将价格映射到渠道和PMS。葡萄牙的评论者还指出快速更新和较少的超额预订。
最佳 Channel Managers(Sweden 的酒店) Sweden 的 6 家酒店中 92% 推荐
#1 of 2
SiteMinder是瑞典酒店技术报告中顶级渠道管理者的选择,酒店业者指出新的外部网络,其中“所有功能在一个外部网络中”提供了比处理单独外部网络更好的概述。
最佳 Channel Managers(Singapore 的酒店) Singapore 的 28 家酒店中 91% 推荐
#1 of 3
SiteMinder 是新加坡酒店在 HotelTechReport 上的顶级渠道管理器选择,酒店业者特别指出它如何实时保持多个渠道的价格和可用性同步。当前台团队需要停止超额预订并快速修正价格漂移时,这一点尤为重要。
最佳 Channel Managers(Thailand 的酒店) Thailand 的 517 家酒店中 96% 推荐
#1 of 5
SiteMinder是泰国HotelTechReport中顶级渠道管理者的选择,酒店业者指出其泰国支持团队以及在需要修复映射问题和避免超额预订时在OTA上的快速更新。
最佳 Channel Managers(Turkey 的酒店) Turkey 的 11 家酒店中 95% 推荐
#2 of 3
SiteMinder是根据HotelTechReport在土耳其的顶级渠道管理者选择,酒店业者指出其外部网络中的快速价格变动和自动更新。对于在直接预订和OTA定价之间周旋的物业,这减少了计划变更时的来回。
最佳 Channel Managers(Taiwan 的酒店) Taiwan 的 34 家酒店中 94% 推荐
#1 of 2
SiteMinder是台湾酒店业者在HotelTechReport中最受欢迎的渠道管理工具之一,因为它允许员工进行一次价格更改,并立即在所有OTA上同步。评论者还提到批量库存和价格编辑,这在需要快速更新房间时非常有帮助。
最佳 Channel Managers(United States 的酒店) United States 的 154 家酒店中 89% 推荐
#2 of 13
SiteMinder是美国HotelTechReport中顶级渠道管理器的选择之一,酒店业者指出其在各个渠道上快速更新价格和可用性,这减少了手动重新输入,并有助于防止房间超售。
最佳 Channel Managers(Uzbekistan 的酒店) Uzbekistan 的 5 家酒店中 96% 推荐
#2 of 2
SiteMinder是乌兹别克斯坦酒店在HotelTechReport中最受欢迎的渠道管理者之一,酒店业者指出其透明的映射机制在添加和管理OTA时保持渠道连接的清晰。
最佳 Channel Managers(Vietnam 的酒店) Vietnam 的 74 家酒店中 95% 推荐
#1 of 3
SiteMinder是越南酒店在HotelTechReport中排名靠前的渠道管理器选择,评论者指出快速的OTA连接和快速的价格和库存更新,有助于防止超额预订。
最佳 Channel Managers(South Africa 的酒店) South Africa 的 23 家酒店中 97% 推荐
#2 of 4
SiteMinder是南非HotelTechReport中顶级渠道管理器的选择,因为酒店业主指出快速的价格同步、大规模更新以及他们用来监控指标和预订的"Insights"报告。

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什麼是SiteMinder?

成立于{{founded_year}} | 总部位于{{headquarters}} | {{employee_count}} 名员工
SiteMinder(渠道管理器)是一个强大的酒店分销平台,旨在通过高效管理和同步多家在线旅行社 (OTA) 的客房库存和价格,实现收益最大化。它可以防止超额预订,并通过实时更新提升酒店可见度,确保最佳的市场占有率。该平台因其用户友好的界面、广泛的集成网络以及支持数据驱动决策的全面分析功能而备受赞誉。它非常适合精品酒店和大型酒店,能够简化运营、推动增长,同时确保与 350 多个物业管理系统和收益管理系统无缝连接。

查看网站

由人工智能驱动

此描述由 AI 生成,它分析了以下来源,总结了 SiteMinder 产品、功能和能力的描述。利用用户生成的经过验证的数据源,我们可以为酒店经营者生成更有帮助、更现实的描述,避免促销和夸张。

来源

经过核实的酒店经营者点评

经过验证的专家建议

描述由 SiteMinder 提供

常见问题解答

功能

频道管理员

预订管理

自动付款

业务洞察仪表板

强大的集成生态系统

特征

费率管理

4/5 features

房间类型映射

4/5 features

自动化与同步

4/5 features

管理和设置

4/5 features

分析和报告

4/5 features

可用的附加元件和模組

SiteMinder 支付

支付处理软件
正在寻找一种更快、更简单的付款方式? SiteMinder Pay 是您完整的酒店支付解决方案,简化了支付流程,让您和您的客人完全放心。

進階附加元件

SiteMinder 需求增强版

酒店元搜索管理软件
SiteMinder Demand Plus 通过管理您在 Google Hotel Ads、Trivago 和 TripAdvisor 等领先元搜索网站上的列表,轻松推动更直接的预订。

進階附加元件

宾客参与

访客留言软件
通过宾客互动,提升宾客体验,并增加客房以外的收入。提供数字入住体验、发送个性化追加销售优惠、征求宾客反馈等。

進階附加元件

网站建设者

网站设计
通过精美的网站吸引更多客人。节省网络开发费用,并从一系列易于使用的模板中进行选择来展示您的独特品牌

進階附加元件

SiteMinder 的評論總結

4.6
出色的
使用方便
4.7/5
客户支持
4.5/5
投资回报率
4.4/5
执行
4.5/5

被推荐

成就

热门产品

该供应商的趋势得分正在上升,SiteMinder (The Channel Manager) 是 渠道经理 类别中 #1 最热门的产品(在 148 中),也是全球酒店技术生态系统中 #15 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头

学到更多
認證支持

SiteMinder 已将其内部系统开放给 Hotel Tech Report 并获得了经过验证的支持认证。

Learn more about this achievement in the official press release
User's Choice Award

酒店经营者投票 SiteMinder 作为 #1 渠道经理 2026 年的供应商 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
卓越证书

该供应商已获得卓越证书,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT评分

Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SiteMinder 的定價

平均水平

该产品的定价与该类别中的平均产品持平,这通常表明它是一种标准产品,具有标准功能,专为典型操作、用例和属性而设计。

SiteMinder 平均水平 SiteMinder

获取即时价格估算

输入房间数量以获取您的物业的即时价格估算

No matching results

67

成功的故事

5

参考文献

10

特色客户

SiteMinder 的案例研究

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Metro Hotels celebrates 50 years in business, generates additional $1.6m in revenue with support from SiteMinder.

SouthPerth (Australia)

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Diamond Resort Phuket delivers effortless, end‑to‑end hospitality with SiteMinder as the engine, and Welcome Pickups as the seamless last‑mile connection for every guest.

Bang Tao Beach (Thailand)

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Attic Backpackers: Putting people first with help from SiteMinder

Auckland Central (New Zealand)

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Hoteles Galia drives its expansion with SiteMinder’s platform

CiudaddelCarmen (Mexico)

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Hotel Villa Mexicana optimises bookings and reduces no-shows with SiteMinder Pay

Zihuatanejo (México)

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How BTH Hotels transformed its guest acquisition and increased revenue by 56% with SiteMinder’s platform

San Borja (Peru)

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Hotel East Group saves time, strengthens guest experience with SiteMinder’s platform

Songshan (Taiwan)

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Gravity Haus has rock-solid foundation for success with SiteMinder and Mews

Breckenridge (United States)

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Snö Hotels increases room nights by 40% with integrated technology

Cerler (Spain)

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Roomzzz on track to reach its full potential with help from SiteMinder’s platform

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Distinctive Concept Hotels boosts occupancy to 80% with SiteMinder’s platform

Tulum (Mexico)

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Kindness Hotel (康橋商旅) achieves 100% growth in online bookings with help from SiteMinder’s platform

Taitung City (Taiwan)

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SiteMinder drives 30% booking growth for Batu Karang Lembongan Resort & Spa

Jungutbatu (Bali)

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From manual struggles to smart solutions: SiteMinder powers success at Sotetsu Grand Fresa Taipei Ximen

Taipei (Taiwan)

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VOMO Island Fiji achieves operational efficiency and extensive revenue growth with help from SiteMinder’s platform

Vomo Island (Mamanuca Islands)

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Villa Varosh perfectly balances efficiency and guest experience with SiteMinder’s platform

Ohrid (Republic of North Macedonia)

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From fragmented to flourishing: How Luna Volcán transformed their revenue performance by 363% with SiteMinder’s unified platform

Banos (Ecuador)

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SiteMinder & Edgar Suites: The perfect alliance between high-end hospitality and technological innovation

Paris (France)

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Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder’s platform

Granada (Spain)

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SiteMinder drives 180% revenue boost for 眷村 Guest House 1954 in Taipei

Sanchong (Taiwan)

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14 West Boutique Hotel streamlines distribution and revenue with SiteMinder’s platform

LagunaBeach (United States)

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SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Ubud (Indonesia)

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Aligned Corporate Residences runs four locations seamlessly with SiteMinder.

Mackay (Australia)

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Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Abbotsford (Australia)

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Hotel Palau Fugit maximises productivity and sales with SiteMinder

Girona (Spain)

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Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%

Legian (Bali)

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Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

Pandeglang (Indonesia)

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Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Malaga (Spain)

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Deutsches Haus saves three hours of work every day with SiteMinder

Bonn (Germany)

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The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Langenargen (Germany)

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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder

Kerobokan Kelod (Bali)

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SiteMinder successfully helps Urban Rest expand global footprint and streamline operations

Sydney (Australia)

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SiteMinder helps Infinity8 Bali develop easy strategies for success

Jimbaran (Bali)

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Grün Resorts Bali relies on SiteMinder to support rapid growth

Pecatu (Indonesia)

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Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder

Gatlinburg (United States)

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

Invergarry (United Kingdom)

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Brady Hotels & Apartments gains game-changing support and success with SiteMinder

Melbourne (Australia)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kedewatan (Bali)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Seminyak (Bali)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Bali)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Munich (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

Lamai Beach (Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Dangast (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Simmerath (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Bangkok (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Ubud (Bali)

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Hotel Amicizia 使用 SiteMinder 改进房间管理Hotel Amicizia 使用 SiteMinder 改进房间管理

Rimini (Italy)

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Qunci Villas enjoy the great benefits of hotel integration with SiteMinderQunci Villas enjoy the great benefit of hotel integration with SiteMinder昆西别墅享受酒店与SiteMinder集成的巨大好处

Mangsit (Indonesia)

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Infinite Hospitality Group 的古晋公园酒店通过添加 SiteMinder 的平台来提升智能宾客体验 Infinite Hospitality Group 的古晋公园酒店通过添加 SiteMinder 的平台来提升智能宾客体验

Kuching (Malaysia)

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Kirimaya 品牌 - 通过制定可靠的在线销售策略将预订量提高 50%。Kirimaya 品牌 - 通过制定可靠的在线销售策略将预订量提高 50%。

Mu Si (Thailand)

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SiteMinder 很高兴通过在各种情况下为酒店经营者提供可靠的系统和坚实的支持,成为 VALA 华欣酒店旅程的一部分。在各种情况下为酒店经营者提供坚实的支持。

Cha-am (Thailand)

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时刻准备着:美诺酒店通过 SiteMinder Multi-Property 保持适应性始终准备就绪:美诺酒店通过 SiteMinder Multi-Property 保持适应性

Tagum City (Philippines)

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Olive House Apartments 使用 SiteMinder 解决超额预订并获得直接收入成功Olive House Apartments 使用 SiteMinder 解决超额预订并获得直接收入成功

Ogunquit (United States)

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随着泰国预订量比大流行前水平飙升 75%,HOMA 通过 SiteMinder 提升其分销并简化直接预订随着泰国预订量比大流行前水平飙升 75%,HOMA 通过 SiteMinder 提升其分销并简化直接预订

Ratsada (Thailand)

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TFE Hotels 通过 SiteMinder Multi-Property 集中房价并节省体力劳动天数TFE Hotels 通过 SiteMinder Multi-Property 集中房价并节省体力劳动天数

Sydney (Australia)

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PPHE 酒店集团采用 SiteMinder Multi-Property 的灵活新方法PPHE 酒店集团采用 SiteMinder Multi-Property 的灵活新方法

London (United Kingdom)

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Quest Apartment Hotels 如何通过 SiteMinder Multi-Property 集中分销来赢回营业时间Quest Apartment Hotels Centralized Distribution to Gain back hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group 有信心通过 SiteMinder 找到了持久的解决方案La Flora Group 有信心通过 SiteMinder 找到了持久的解决方案

Khao Lak (Thailand)

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如玛酒店及公寓选择了SiteMinder,永不回头

Kuala Lumpur (Malaysia)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder富丽温泉度假村 has all boxes ticked with SiteMinder

Yuchi (Taiwan)

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自动化是巴厘岛花园海滩度假村与 SiteMinder 之间协作的关键自动化是巴厘岛花园海滩度假村与 SiteMinder 之间协作的关键

Kuta (Bali)

更多的 产品 经过 SiteMinder

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https://assets.hoteltechreport.com/images/2ce7ff14-c385-4603-a7c9-b984672ea9b2
https://assets.hoteltechreport.com/images/4a1e8250-12b7-4abf-9c16-3b8798455a8c
https://assets.hoteltechreport.com/images/79762e14-3653-4682-903e-3dd6002d0fd8
https://assets.hoteltechreport.com/images/5d24c75e-b075-498e-bfac-418fdbe0e3a1

SiteMinder 的評論

酒店评级

出色的
2327
很好
321
平均
118
较差的
38
糟糕的
31

物业规模

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8

可靠的渠道管理和无缝的OTA集成

manager 5 to 9 房间 精品酒店 Cancún (Mexico)

已验证
3 天前
SiteMinder 为我们的物业管理系统与各大在线旅行社 (OTA) 渠道之间提供了高度稳定高效的连接。集中化的库存管理显著节省了管理时间,并最大限度地降低了超额预订的风险。该平台的渠道管理功能运行流畅,整体界面简洁可靠,非常适合精品酒店的日常管理。
Country Mexico
manager
超小型酒店
[email protected] from SiteMinder replied
Hi Yulia, Thank you so much for sharing your feedback! We're thrilled to hear that you find SiteMinder's connection between your property management system and OTA channels reliable and efficient. However, we understand the challenge you're facing with automatic payments for bookings, and we're committed to improving this aspect. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

客户支持

Cluster Rev Mgr 500+ 房间 旅馆及早餐 Bangkok (Thailand)

已验证
4 天前
专业的人工客服团队,以及最快的分发和更新速度。系统简单易懂,方便新用户使用,应用程序和网页版都非常出色。
Country Thailand
Cluster Rev Mgr
超大型酒店
[email protected] from SiteMinder replied
Hi Juthamard Your feedback truly means a lot to us! We appreciate your kind words about our support team and the ease of use of our system. We're always striving to improve, and your input regarding the chatbot is invaluable. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

团队的支持太棒了!!

Hotel Manager 25-49 房间 旅馆及早餐 Khanom (Thailand)

已验证
4 天前
我们的频道之前无法重新连接OTA,但在团队和Ronan的帮助下,现在一切都很顺利了。再次感谢!
Country Thailand
Hotel Manager
小型酒店
[email protected] from SiteMinder replied
Hi Yanischa, We're thrilled to hear that you found our team's support to be awesome! It's fantastic to know that Ronan and the rest of the team were able to help you reconnect smoothly with the OTA. Your recommendation means the world to us! Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
9

快捷方便!

Distribution manager 200 to 499 房间 精品酒店 Auckland Central (New Zealand)

已验证
5 天前
Vibha对委托的工作反应迅速,行动果断。虽然工作量不大,但她完成得非常迅速,我们非常感激。谢谢Vibha!
Country New Zealand
Distribution manager
大型酒店
Zidane from SiteMinder replied
Hi there, Thank you for taking the time to share your feedback! We are glad Vibha was able to get things done swiftly. We will make sure she receives your thanks. We also appreciate the candid comments on the room and rate setup experience and we will ensure this feedback is passed on to the right team. Warm regards, Zidane D.
10

卓越的技术支持

Front desk manager 200 to 499 房间 精品酒店 Los Gigantes (Spain)

已验证
6 天前
他们帮我解决了遇到的集成问题,非常感谢Kath的帮助。五星好评!
Country Spain
Front desk manager
大型酒店
Zidane from SiteMinder replied
Hi there, Thank you for the wonderful five-star review! We are pleased to hear that Kath was able to help resolve your integration issue. We will make sure Kath receives your kind words. We look forward to supporting you again! Warm regards, Zidane D.
10

提供有益的支持,并有清晰的后续行动。

President 10 to 24 房间 旅馆及早餐 Monterey (United States)

已验证
7 天前
我非常感谢客服团队的快速响应和周到帮助。Vibha 耐心倾听我的需求,确认了正确的房源/账户信息,并提供了清晰的后续步骤。她专业、耐心,确保我的账单问题得到妥善处理,同时还解答了我关于直接预订邮箱设置的问题。
Country United States
President
小型酒店
Zidane from SiteMinder replied
Hi there, Thank you for the detailed and thoughtful review! We are pleased to hear that Vibha was professional, patient, and thorough in handling both your billing escalation and your Direct Booking email setup. We appreciate the honest feedback on the AI handoff speed and the DNS/authentication documentation and we will ensure they are passed on to the relevant teams. Feedback like yours genuinely helps us improve the experience for all property owners. We look forward to supporting you again! Warm regards, Zidane D.
10

地图和费率

Revenue & Ecommerce 200 to 499 房间 度假村 Mexico City (Mexico)

已验证
9 天前
如果您能理解我在聊天中提出的问题,并且提供的答案能用实例帮助我进行调整,我将不胜感激。
Country Mexico
Revenue & Ecommerce
大型酒店
[email protected] from SiteMinder replied
Hi Mario, Thank you so much for your feedback! We truly appreciate your recognition of our chat support and the helpful examples provided. I understand your concerns regarding wait times, and we're committed to improving this aspect for a smoother experience. Warm regards, Zidane D Please feel free to reach out if there's anything else we can assist with.
10

非常好

Senior E commerce Executive 25-49 房间 汽车旅馆 Samut Prakan (Thailand)

已验证
9 天前
我最欣赏的是他们乐于助人的态度和对 SiteMinder 的专业知识。他们耐心、反应迅速,能够快速发现并解决问题。他们清晰的解释使整个过程易于理解,并且在任务结束前确保一切运行正常。他们的支持为我节省了大量时间,也让我确信系统已正确设置。
Country Thailand
Senior E commerce Executive
小型酒店
[email protected] from SiteMinder replied
Hi Nachasit Thank you so much for your kind words about our support team! We're thrilled to hear that our expertise with SiteMinder made your experience easier and that our patience and responsiveness helped resolve your issues swiftly. We appreciate your feedback regarding proactive updates during troubleshooting and will certainly take it into consideration for improving our services. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

快速响应

Revenue Manager 200 to 499 房间 长期住宿及服务式公寓 Denia (Spain)

已验证
9 天前
系统使用起来非常方便,客服响应速度也很快。与客服人员的在线聊天体验非常棒,而且速度很快。客服人员Keith解答了我所有的问题。
Country Spain
Revenue Manager
大型酒店
[email protected] from SiteMinder replied
Hi Rafael, What a fantastic feedback! We're absolutely thrilled to hear that you found our system easy to use and that Keith provided you with such a quick and helpful experience. Your recommendation means the world to us, and we can’t wait to continue supporting your success! Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

卓越且响应迅速的支持体验

IT 75-99 房间 精品酒店 Vienna (Österreich)

已验证
10 天前
我对客服团队的服务非常满意,衷心感谢他们的帮助。从一开始,Vibha 就主动跟进我的问题,展现出极高的专业素养、耐心和清晰的沟通能力。她仔细审查了问题,及时更新进展,确保我的请求得到妥善跟进,并在必要时进行升级处理。即使问题涉及多个技术细节和账户配置,沟通依然条理清晰、易于理解。我始终感受到他们积极处理我的问题,从未长时间没有收到更新。最令人印象深刻的是他们的响应速度和乐于助人的态度。他们礼貌而详尽地解答了我的每一个问题,并真心实意地努力尽快解决问题。总而言之,我对所获得的支持非常满意,并感谢他们为解决我的请求所付出的时间和努力。强烈推荐这个客服团队!
Country Österreich
IT
中型酒店
[email protected] from SiteMinder replied
Hi Dmytro Borchuk, Thank you for your feedback! We're thrilled to hear about your excellent experience with our support team. Vibha truly exemplified our commitment to customer care by providing structured updates and ensuring clarity throughout the process. Your recommendation means the world to us! Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
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专家问答和合作伙伴推荐

Submit Recommendation
问题:

这个产品或服务在哪些方面做得很好?

回答:

SiteMinder 是 Journeytok 的首个集成方案,它为可靠的渠道管理连接树立了标杆。我们目前拥有 11 家共同的客户酒店,所有酒店的预订数据都能持续、实时地流入我们的 CRM 系统。这种可靠性至关重要,因为我们所有的入住前自动化流程(WhatsApp 消息、电子邮件序列、追加销售流程)都会在预订确认后立即触发。如果数据无法准确无误地到达,就会影响宾客体验。而 SiteMinder 则能确保这一点。

问题:

该产品或服务与竞争对手的区别是什么?

回答:

除了分销渠道之外,对于那些没有直接集成PMS系统的酒店来说,SiteMinder也成为了我们一个非常有用的备用数据源。在这种情况下,我们会从SiteMinder提取预订数据,以确保CRM系统正常运行,并保持与客人的沟通畅通。这意味着酒店无需等待完整的PMS系统集成即可开始自动化流程。渠道管理系统的这种灵活性并非理所当然。

问题:

根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?

回答:

从第一天起就将它与您的客户关系管理系统 (CRM) 连接起来。SiteMinder 收集的预订数据是整个宾客体验(包括入住前沟通、个性化服务和追加销售)的起点。大多数酒店使用 SiteMinder 来管理分销渠道,仅此而已。而那些充分利用 SiteMinder 优势的酒店,则是从预订确认的那一刻起,就将这些数据自动导入到他们的宾客互动系统中。

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TFE Hotels 通过 SiteMinder Multi-Property 集中房价并节省体力劳动天数TFE Hotels 通过 SiteMinder Multi-Property 集中房价并节省体力劳动天数

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SiteMinder

3年前

PPHE 酒店集团采用 SiteMinder Multi-Property 的灵活新方法PPHE 酒店集团采用 SiteMinder Multi-Property 的灵活新方法

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SiteMinder

3年前

Quest Apartment Hotels 如何通过 SiteMinder Multi-Property 集中分销来赢回营业时间Quest Apartment Hotels Centralized Distribution to Gain back hours with SiteMinder Multi-Property

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SiteMinder

3年前

La Flora Group 有信心通过 SiteMinder 找到了持久的解决方案La Flora Group 有信心通过 SiteMinder 找到了持久的解决方案

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SiteMinder

3年前

如玛酒店及公寓选择了SiteMinder,永不回头

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SiteMinder

3年前

Fuli Hot Spring Resort has all boxes ticked with SiteMinder富丽温泉度假村 has all boxes ticked with SiteMinder

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SiteMinder

3年前

自动化是巴厘岛花园海滩度假村与 SiteMinder 之间协作的关键自动化是巴厘岛花园海滩度假村与 SiteMinder 之间协作的关键

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SiteMinder

3年前

全球酒店技术领导者 SiteMinder 通过收购 GuestJoy 扩展酒店商务平台

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SiteMinder

4年前

HOMA 与 SiteMinder 合作,在泰国掀起新一轮的共同生活预订浪潮

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SiteMinder

4年前

SiteMinder 推出下一代平台,将酒店带入新的酒店商务时代

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SiteMinder

4年前

SiteMinder To Drive Robinhood’s Expansion From Food Delivery To Zero-Commission Online Travel Agent

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SiteMinder

4年前

SiteMinder, Hopper Partner to Fuse Benefits of Online Commerce and Travel Fintech for Hotels

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SiteMinder

4年前

SiteMinder’s Top 12 Hotel Booking Revenue Makers of 2021 Reveal Commerce Strategies Now More Holistic

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SiteMinder

4年前

2021 SiteMinder Partner of the Year Awards Spotlight Hotel Industry Transformation

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SiteMinder

4年前

SiteMinder Debuts on the ASX with Oversubscribed AU$627M IPO and AU$1.36B Market Capitalisation

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SiteMinder

4年前

SiteMinder Partners With Digital Marketing Leaders To Open Up The Full Direct Booking Opportunity For Hotels

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SiteMinder

4年前

New Research By SiteMinder Reveals Mexican Travelers Are More Enthusiastic Yet Discerning

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SiteMinder

4年前

German Hotel Bookings Lead Europe’s Growth Rate, Are Back To Outpacing The Global Average

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SiteMinder

4年前

New SiteMinder Report Uncovers An Evolved German Traveller, Why It’s Essential Hotels Prepare

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SiteMinder

4年前

SiteMinder: Pandemic Has Only Intensified Enthusiasm For Travel Among Spaniards, Hotels Must Be Ready

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SiteMinder

4年前

SiteMinder: Traveler Demands At An All-Time High, ‘Material Consequences’ For Hotels Not Prepared

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SiteMinder

5年前

SiteMinder Creates the New Standard for Modern Hotel Chains and Groups to Manage Their Distribution

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SiteMinder

5年前

SiteMinder Enables Digital Transformation of Ona Hotels

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SiteMinder

5年前

2020 年的顶级预订收入创造者以及 2021 年的预测和提示

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SiteMinder

5年前

从繁荣到特权:需要重置的酒店业的新现实

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SiteMinder

5年前

SiteMinder Partners With AsiaPay To Simplify Hotel Customer Payments Across Asia

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SiteMinder

5年前

SiteMinder Launches Partner Program To Harness Local Power For Hotels Globally

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SiteMinder

5年前

SiteMinder Reveals the Five Stages of the Hotel Booking Reset

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SiteMinder

5年前

Mexico’s Hotel Booking Momentum Hits 150-Day High On SiteMinder’s World Hotel Index

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SiteMinder

5年前

SiteMinder Report: Majority In UK Will Travel In 2020, Seek Flexibility Over Low Cost

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SiteMinder

5年前

SiteMinder: ‘Domestic Travel Requires New Strategies From Thailand’s Hoteliers’

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SiteMinder

5年前

SiteMinder Study: 90 Percent Of Spaniards Will Travel Domestically By 2021 Year End

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SiteMinder

6年前

SiteMinder Finds French Holidaymakers Will Take Shorter Trips, Spend Less Time Planning Post-COVID

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SiteMinder

6年前

SiteMinder Report: Travel Desires Outweigh Safety Concerns For The Post-COVID Hotel Guest

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SiteMinder

6年前

SiteMinder Launches ‘Insights’ To Lead Hotels Into Intelligence, The New Era Of Distribution

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SiteMinder

6年前

Global Hotel Technology Leader SiteMinder Opens Berlin Office To Unlock Continental Europe

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SiteMinder

6年前

SiteMinder Breaks Through Billion-Dollar Valuation, Raises New Capital to Fuel Global Growth

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SiteMinder

6年前

SiteMinder Delivers its 100 Millionth Hotel Booking of 2019

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SiteMinder

6年前

SiteMinder launches the Hotel App Store

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SiteMinder

6年前

NEHÔ Group appoints SiteMinder to bridge hotel management and guests as it eyes further growth

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SiteMinder

6年前

SiteMinder partners with HotelSwaps, enables boutique and luxury hotels to trade unsold inventory

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SiteMinder

6年前

Berjaya Hotels & Resorts engages SiteMinder to get rate disparity under control

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SiteMinder

6年前

apaleo partners with SiteMinder to create an open world for hotels

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SiteMinder 的整合

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