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Review of SiteMinder

10
简单且交通便利
前台 from 25-49 房间 Branded Hotels in Brisbane (Australia)
已验证
15 天前
已审查的产品
渠道经理
预订引擎
酒店元搜索管理软件
你最喜欢什么？
Channel Plus 非常适合接收预订邮件，机器人 SIM 卡也相当不错，网站搭建工具也很好用（但某些方面需要改进）。此外，还提供 GDS 服务。
您不喜欢或认为可以改进的地方是什么？
没有普通话服务？太差劲了！中文是全球通用语言，这么大的供应商居然不提供。我们在澳大利亚需要会说普通话的客服！我们需要一条可以直接联系到会说普通话客服的电话线！
5.0
出色的
使用方便
5.0/5
客户支持
3.0/5
投资回报率
4.0/5
执行
4.0/5
[email protected] . from SiteMinder replied
Hi Rachel Thank you so much for your thoughtful feedback! However, I understand the need for Mandarin-speaking customer service, and I assure you that your concerns are taken seriously as we work towards enhancing our support options. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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