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Review of Shiji Group

9
Reviewpro - 洛普森酒店集团
Técnico de Calidad from 500+ 房间 Other in Meloneras (Canary Islands)
已验证
22 天前
已审查的产品
声誉管理
你最喜欢什么？
Reviewpro 的优点众多，其中最值得一提的是其直观的用户界面，这对管理员来说是一大优势。信息以清晰直观的方式呈现给用户，极大地简化了声誉和客户满意度指标的追踪。然而，或许其最大的优势在于支持团队，我认为这是该平台最宝贵的资产之一。Reviewpro 拥有一支专业的支持团队，提供所有必要的技术支持，帮助您充分利用平台。在他们的帮助下，事件管理以及与配置和/或新功能实施相关的咨询都能得到快速高效的处理。
您不喜欢或认为可以改进的地方是什么？
尤其从账户管理角度来看，我或许会觉得缺少一个测试环境，以便在部署到生产环境之前测试各种配置。另一方面，在文章搜索方面，我建议改进搜索引擎，或者开发一个人工智能环境，让用户能够直接向平台提问并获得答案，类似于 Gemini、ChatGPT 等传统人工智能平台。
4.5
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
Jessica k. from Shiji Group replied
Hi Ana, Thank you so much for taking the time to share such detailed feedback! We're thrilled to hear that Reviewpro helps your team stay on top of reputation and guest satisfaction metrics, and your kind words about our Support team truly mean a lot. We'll be sure to pass your comments along to Tania and the rest of the team. 😊 We also really appreciate your suggestions around testing environments and AI-powered documentation center. It's great to see that we're aligned, and while we can't share too much just yet, I think you'll be pleased with some of the things we have planned for the future. Thanks again for your trust and partnership. We're excited to continue supporting Lopesan! Best, Jessica Kurtz

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