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Review of SiteMinder

8
改进预订创建
Assist Manager from 100 to 199 房间 Limited Service & Budget Hotels in Tha Sai (Thailand)
已验证
7 个月前
已审查的产品
预订引擎
访客留言软件
你最喜欢什么？
One Budget Hotel Chiang Rai Phahonyothin 表示，他们喜欢创建预订的便利性。
您不喜欢或认为可以改进的地方是什么？
在线旅行社的预订创建速度很慢，例如，当顾客走进Agoda柜台进行预订时，创建预订大约需要10到15分钟，导致顾客不得不等待10到15分钟。有时，如果顾客突然更改预订，预订信息无法录入系统，导致工作人员不得不自行创建预订。我希望系统能够更加稳定，因为它太慢了。
4.0
很好
使用方便
4.0/5
客户支持
4.0/5
投资回报率
4.0/5
执行
4.0/5
Zidane D. from SiteMinder replied
Hi there, Thank you for your feedback! We're pleased to hear that you find our booking creation convenient. We sincerely apologise for the slow booking creation times. We understand how critical system stability and speed are for providing smooth guest service. This feedback will be shared with our team. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D.

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