Review of hub OS

6
正确的设备送达正确的房间——但用户设置需要帮助
adm maintenance from 200 to 499 房间 Extended Stay & Serviced Apartments in Amsterdam (Netherlands)
已验证
4 天前
你最喜欢什么?
能够创建指定的问题,以便维修人员携带合适的设备前往客房和相关区域。
您不喜欢或认为可以改进的地方是什么?
我希望能更方便地添加用户,并确保投诉功能附近有帮助选项。
3.0
一般
使用方便
3.0/5
客户支持
3.0/5
投资回报率
3.0/5
实施
3.0/5
Ildefonso M. from hub OS replied
Thank you for taking the time to share your feedback with us! We’re happy to hear that reporting a specific issue helps your mechanic arrive with the right equipment. That’s exactly what we want to make easier, and help your team to work more efficiently. Thanks also for your suggestions. One of the multiple improvements we made this year was on the user creation. Now it’s easier to create and group users and give each group the right access level and permissions. If you can’t create users yet, your account may not have the user rights needed. You can find all the details here: https://content.hubos.com/en/kb/user-management. Our support team is also happy to help. As for help inside the app, we recently launched Hub OS Academy. You’ll find it next to the support icon in the top right corner. Best regards

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