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Review of SiteMinder

10
用户友好，随时准备提供帮助
Operations Manager from 200 to 499 房间 City Center Hotels in Il Gzira (Malta)
已验证
22 天前
已审查的产品
渠道经理
预订引擎
你最喜欢什么？
正如前面提到的，这套系统非常人性化，拥有美观现代的图形界面。我们之前使用的是一套酒店管理系统（PMS），后来迁移到了另一套系统，并部署了一套酒店风险管理系统（RMS），在团队的协助下，所有操作都非常顺利。此外，还有像Ravi这样友好的客服人员提供的在线聊天服务，他们随时准备提供帮助，强烈推荐！
您不喜欢或认为可以改进的地方是什么？
如果非要挑剔的话，那就是系统需要经常更改密码，但我认为这是必要的安全措施。
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
[email protected] . from SiteMinder replied
Hi Giovanni, Thank you for your feedback! We're pleased to hear that you found our system user-friendly and that the transition was smooth with our team's assistance. It's wonderful to know that Ravi and the live chat support made a positive impression on you. We appreciate your recommendation despite your concerns regarding the frequent password changes, which we understand are important for security. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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