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项目面板是一款免费工具，仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节，让采用新技术变得更轻松。

Review of Shiji Group

9
集中式声誉洞察支持决策——但仪表盘笨重
Head of Quality from 200 to 499 房间 Branded Hotels in Seville (Spain)
已验证
4 天前
已评论的产品
声誉管理
商业智能
你最喜欢什么？
ReviewPro 帮助我集中管理和分析在线声誉，监控指标如 GRI、评论、情感、评论量和回复管理。它还允许我分析入住后调查、NPS 和各部门评分，更容易识别改进领域并支持每家酒店的决策。
您不喜欢或认为可以改进的地方是什么？
我希望 ReviewPro 的仪表盘更加直观，报告选项更灵活且可定制。同时，我也希望增强其 AI 功能，自动识别关键趋势、重复问题和优先改进领域。
4.5
出色
使用方便
4.0/5
客户支持
5.0/5
投资回报率
5.0/5
实施
4.0/5
Jessica k. from Shiji Group replied
Thank you for the great review and thoughtful feedback! We’re delighted that Reviewpro Reputation is helping you centralize insights and support decision-making across your hotels. For more flexibility in reporting, have you explored our Dynamic Dashboards yet? They’re completely customizable and bring together 70+ key metrics from across the platform, giving you much more control over what you want to see and analyze. And we especially loved your feedback around AI identifying trends, recurring issues, and priority areas. We have some exciting developments coming very soon on that front, so stay tuned! 😊

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