你最喜欢什么?
see an increase in communication flow between the different departments of the Hotel
您不喜欢或认为可以改进的地方是什么?
Sorting tool to check on issues more quickly. ability to look just at active items not scroll thru resolved issues - still want to be able to check resolved issues or status updates if a guest asks questions.
note: I am self taught on this. I work overnight usually alone. these may be in place and I just haven't been able to figure them out.