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Review of SiteMinder

9
快速客户支持
Revenue Manager from 75-99 房间 Bed & Breakfast & Inns in Miami Beach (United States)
已验证
25 天前
已审查的产品
渠道经理
预订引擎
你最喜欢什么？
客服人员理解问题，几分钟内就能解决问题。他们给出的解决方案合情合理，这在我需要处理其他事情时非常有帮助。
您不喜欢或认为可以改进的地方是什么？
Booking.com 的增强型连接比标准连接更容易出现问题。这种增强型连接使用的房型非常通用。
4.5
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
[email protected] . from SiteMinder replied
Hi Rick, We truly appreciate your feedback regarding our customer support team! It’s wonderful to hear that our agents resolved your case swiftly and provided you with clear solutions, allowing you to focus on what matters most. We understand your concerns about the Booking.com Enhanced connection and are committed to improving that experience for you. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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