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Review of Kipsu

10
Game Changer. Operates significantly better on Google Chrome so be sure that you have that installed ahead of time. Major key to launching within hotel is getting the front desk agents comfortable with collecting mobile number at check in and explaining the service. If i could do it all over again i would have trained this for a week before launching software.
Front Office Manager from 500+ 房间 Branded Hotels in San Francisco (United States)
已验证
8 年前
已审查的产品
访客留言软件
你最喜欢什么？
We began using Kipsu at the beginning of 2016 and we have seen great improvement with our guest’s satisfaction. Texting is incredibly convientient and the proffered communcation of our guests. The ranking/daily goals has also really helped with my teams emgagment as we strive to be the top hotel. Customer Support Desk also responds very quickly.
您不喜欢或认为可以改进的地方是什么？
I wish the software integrated better with our existing systems but understand that this is probably out of Kipsu’s control. I would like a live leaderboard so we could see the ranking based on Avg. Response Time, Conversations Participated or Score.
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5

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