轻松与酒店客人进行大规模沟通
Operations
Operations 中受歡迎
熱門搜尋
最佳 Property Management Systems 的 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
精選應用程式
Revenue Management
Revenue Management 中受歡迎
熱門搜尋
最佳 Revenue Management Systems 的 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2024
Distribute your inventory to hundreds of channels to boost occupancy.
最佳 Business Intelligence 的 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
精選應用程式
Marketing
Marketing 中受歡迎
熱門搜尋
最佳 Hotel CRM & Email Marketing 的 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2024
The eCommerce shopping cart for your hotel's website.
最佳 Hotel Metasearch Management Software 的 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
精選應用程式
Guest Experience
Guest Experience 中受歡迎
熱門搜尋
最佳 Hotel Guest Apps 的 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
最佳 Guest Messaging Software 的 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
精選應用程式
Kipsu
4.2 (25 评论)
HT评分
100 分中的 14 分
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
超過 50% 的 Kipsu’s 評論來自 United States of America。
什麼是Kipsu？
成立于2010 | 总部位于Minneapolis, MN | 41 名员工
Kipsu 是一个客户互动平台，旨在通过实时移动通信提升酒店业的客户服务。通过提供短信、应用内消息和社交媒体互动，Kipsu 使酒店经营者能够在客人入住前、入住期间和入住后与他们保持联系。这种实时通信提高了客人满意度，降低了运营成本，并通过快速解决问题避免了负面评论。Kipsu 提高了运营效率，满足了现代客人对即时和个性化服务的期望，从而保持了高服务标准并增加了收入。
Kipsu 的替代方案
不確定 Kipsu 是否適合您的酒店？以下是一些類似的 Guest Messaging Software 供應商，可能適合您的酒店：
- 1. Canary Technologies — Best for saving time and improving communication for front desk teams.
- 2. Duve — Best for reducing front desk congestion
- 3. Cloudbeds — Best for pre-arrival to post-stay guest communication and engagement.
- 4. SuitePad — Best for offering guests a one-stop shop for hotel services
- 5. Asksuite — Best for handling customer inquiries and bookings around the clock.
- 6. HiJiffy — Best for automating guest interactions with instant, multilingual responses.
- 7. Bookboost AB — Best for automating guest communication with ease
- 8. SiteMinder — Best for creating tailored promotions based on guest preferences
- 9. Akia — Best for automating guest communication with ease
- 10. hub OS — Best for managing guest communications in one place
功能
Kipsu 沒有任何好處或用例可用
特征
统一收件箱
4/5 features
多渠道
4/5 features
自动化
4/5 features
追加销售和辅助
4/5 features
任务管理
4/5 features
调查和反馈
4/5 features
报告与分析
4/5 features
合规与隐私
4/5 features
Digital Registration & Check-in
4/5 features
入住前
4/5 features
入住和入住后
4/5 features
后台
4/5 features
人工智能
4/5 features
Kipsu 的評論總結
使用方便
4.5/5
客户支持
4.6/5
投资回报率
4.0/5
执行
4.4/5
被推荐
成就
该供应商的趋势得分正在上升，Kipsu 是 宾客消息软件 类别中 #19 最热门的产品（在 70 中），也是全球酒店技术生态系统中 #880 最热门的产品。 HTR 评估供应商在市场上的实时活动，让买家了解产品是否正在增长势头
学到更多Kipsu’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准，该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息，请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world推荐用途
Kipsu 的定價
根据要求提供定价
Kipsu 选择不在其个人资料中共享常规定价，但您可以在下面请求报价。这通常表明定价灵活，因此建议获取多个报价以进行协商。
您的酒店有多少个房间？
获取即时价格估算
输入房间数量以获取您的物业的即时价格估算
No matching results
相比 Kipsu to Top Alternatives
看法 top Kipsu 备择方案酒店评级
Hoteliers say
NEW AI Review summary
Hoteliers like Kipsu for elevating guest engagement through real-time mobile communication, improving guest satisfaction, and potentially averting negative feedback on review sites. It enhances operational efficiency by enabling quick responses and automating guest communication before, during, and after their stay. However, some mention its limitations with PMS integration, a lag in updating guest information, and a preference for more formal communication templates to avoid miscommunications. Overall, Kipsu enables hotels to meet modern guests' expectations and maintain high service standards, which can increase revenue, reduce operational costs, and improve guest experiences.
AI-generated from the text of customer reviews
Looking for specific info?
7
I think Kipsu is a great program to implement and your clients will really appreciate the gesture.
Concierge 从 品牌酒店 在 Chevy Chase (United States of America)
已验证
4 年前
- More tech savvy for todays travelers.
- Great for pre-arrival messages.
- Auto follow up messages.
United States of America
United States of America
Concierge
10
Love Kipsu! Make sure to get the front office staff comfortable with what verbiage to use.
General Manager 从 200 to 499 房间 品牌酒店 在 Lynnwood (United States of America)
已验证
6 年前
Kipsu allows us to offer another way to provide great service to our guests. We have seen much improvement in our guest satisfaction scores since installing. We also use it to communicate with the hotel staff to let them know about upcoming deadlines, meetings etc. It is highly effective and the staff loves it!
United States of America
United States of America
General Manager
超大型酒店
8
Kipsu is a good platform to enhance the guest experience. Your team must be engaged in the program or it can become a negative experience for the guest.
General Manager 从 在
已验证
6 年前
6
Kipsu experience
Front Office Manager 从 500+ 房间 旅馆及早餐 在 San Jose (United States of America)
已验证
6 年前
Working at a busy hotel, Kipsu makes it easy to serve the guest in front of you as well as the guest you are messaging by offering customizable quick replies that make it easy to respond to kipsu guests while working behind the front desk.
United States of America
United States of America
Front Office Manager
超大型酒店
10
Kipsu is used at my property to encourage our guests to share their feedback and/or report any problems with their stay during their stay so we can Make it Right before they check out. It is both affordable and a wonderful tool.
General Manager 从 500+ 房间 品牌酒店 在 San Jose (United States of America)
已验证
7 年前
Kipsu is used at my property to encourage our guests to share their feedback and/or report any problems with their stay during their stay so we can Make it Right before they check out. It is both affordable and a wonderful tool.
United States of America
United States of America
General Manager
超大型酒店
10
Game Changer. Operates significantly better on Google Chrome so be sure that you have that installed ahead of time. Major key to launching within hotel is getting the front desk agents comfortable with collecting mobile number at check in and explaining the service. If i could do it all over again i would have trained this for a week before launching software.
Front Office Manager 从 500+ 房间 豪华酒店 在 San Francisco (United States of America)
已验证
7 年前
We began using Kipsu at the beginning of 2016 and we have seen great improvement with our guest’s satisfaction. Texting is incredibly convientient and the proffered communcation of our guests. The ranking/daily goals has also really helped with my teams emgagment as we strive to be the top hotel. Customer Support Desk also responds very qui...
United States of America
United States of America
Front Office Manager
超大型酒店
9
In the days where guest are going fast and everything needs to go fast, easy communication is key.
Director of Operations 从 在
已验证
7 年前
10
Open communication platform that has been a gamechanger for our service team
Front Office Manager 从 25-49 房间 品牌酒店 在 Arlington (United States of America)
已验证
7 年前
This is the best software I've used to communicate with guests. The ability to quickly and effectively communicate with guests both arriving and in-house is extremely helpful and invaluable.
United States of America
United States of America
Front Office Manager
中型酒店
8
Excellent communication tool
Director of Front Office 从 1 to 4 房间 品牌酒店 在 Chicago (United States of America)
已验证
7 年前
Kipsu is really easy to use, it integrates well into other systems, tech support is easy, and guests enjoy using it throughout their stay.
United States of America
United States of America
Director of Front Office
超小型酒店
10
Great modern and efficient way to communicate with guests
Front office supervisor 从 500+ 房间 豪华酒店 在 San Francisco (United States of America)
已验证
7 年前
Kipsu is very user friendly and easy to communicate with guests. Guests nowadays would like to text someone rather than giving the operator a call. When there is a complaint or compliment, the guests can send a picture as well so it's very helpful. The down side is, it takes a little while to connect and update with Opera, so we have to wai...
United States of America
United States of America
Front office supervisor
超大型酒店
- 1
- 2
- 3
专家问答和合作伙伴推荐
Submit RecommendationKipsu 的整合
需要幫助進行整合嗎？
赞助
找到优秀的配对应用
No matching results
No matching results
| 公司 | 功能 | |
|---|---|---|
|
Oracle Hospitality
91% 推荐，来自 576 家酒店 |
物业管理系统
|
|
|
WebRezPro
94% 推荐，来自 225 家酒店 |
物业管理系统
|
|
|
Crave Interactive
90% 推荐，来自 158 家酒店 |
客房内酒店平板电脑
|
|
|
Amadeus
83% 推荐，来自 154 家酒店 |
员工协作工具
|
|
|
Quore
91% 推荐，来自 120 家酒店 |
酒店维护软件
|
|
|
Bbot
96% 推荐，来自 53 家酒店 |
移动订购和客房服务
|
|
|
此集成尚未经 Kipsu 验证。
Hapi
96% 推荐，来自 52 家酒店 |
|
|
|
OpenKey
88% 推荐，来自 46 家酒店 |
酒店无钥匙进入系统
|
|
|
Systems Associates Inc
100% 推荐，来自 0 家酒店 |
员工协作工具
|
|
|
Uniguest
0% 推荐，来自 0 家酒店 |
酒店宾客应用程序
|
支持
未验证
Kipsu 的客户支持流程尚未获得酒店技术报告的认证。 我们建议在演示通话期间参考 GCSC 评分标准，以确保该供应商拥有强大的流程来支持客户。
查看支持认证
帮助中心
产品更新
支持未經驗證
該供應商尚未獲得 GCSC 認證，因此《飯店技術報告》無法驗證其支援流程。
2025
该供应商缺少关键支持信息
该供应商似乎不具备基本的支持要素。 提供顶级支持的供应商为客户维护知识库帮助中心和产品更新变更日志。
仍在收集信息?
安排 30 分鐘的免費產品演示諮詢
安排免費演示
Canary Technologies
宾客消息软件
4.8 (792 评论)
Duve
宾客消息软件
4.8 (595 评论)
Actabl
宾客消息软件
4.6 (408 评论)
赞助
用户还推荐来自高级会员的节目相关产品，这些产品最受 HT 评分高的酒店经营者推荐。
学习更多
下載免費買家指南
您的指南已發送！
Your guide was successfully sent to .
由...赞助
alliants
下載免費買家指南
您的指南已發送！
Your guide was successfully sent to .