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Kipsu
4.2 (25 评论)
HT评分
100 分中的 15 分
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
超過 50% 的 Kipsu’s 評論來自 United States of America。
什麼是Kipsu？
成立于{{founded_year}} | 总部位于{{headquarters}} | {{employee_count}} 名员工
Kipsu 是一个客户互动平台，旨在通过实时移动通信提升酒店业的客户服务。通过提供短信、应用内消息和社交媒体互动，Kipsu 使酒店经营者能够在客人入住前、入住期间和入住后与他们保持联系。这种实时通信提高了客人满意度，降低了运营成本，并通过快速解决问题避免了负面评论。Kipsu 提高了运营效率，满足了现代客人对即时和个性化服务的期望，从而保持了高服务标准并增加了收入。
由人工智能驱动
此描述由 AI 生成，它分析了以下来源，总结了 Kipsu 产品、功能和能力的描述。利用用户生成的经过验证的数据源，我们可以为酒店经营者生成更有帮助、更现实的描述，避免促销和夸张。
来源
经过核实的酒店经营者点评
经过验证的专家建议
描述由 Kipsu 提供
虽然结合经过验证的用户评论和行业专家的分析来创建更加平衡的内容很重要，但供应商描述其整体公司和愿景的方式也可以揭示他们独特的观点或经营方式，这就是为什么人工智能也会吸收这些信息来添加更多的背景来描绘公司所说的内容与用户和行业专家所说的内容。
Kipsu 提供的描述:
"全球服务团队通过 Kipsu 以意想不到的方式照顾他们的客户和客人。 Kipsu 最初与世界一流的酒店业领导者携手合作，旨在帮助服务专业人士以数字方式扩展一流的服务。通过短信、应用内消息和社交信使，品牌可以在客人所在的地方与客人见面，以提供更优质的客户服务。"
常见问题解答
Kipsu 的替代方案
不確定 Kipsu 是否適合您的酒店？以下是一些類似的 Guest Messaging Software 供應商，可能適合您的酒店：
功能
Kipsu 沒有任何好處或用例可用
特征
统一收件箱
4/5 features
多渠道
4/5 features
自动化
4/5 features
追加销售和辅助
4/5 features
任务管理
4/5 features
调查和反馈
4/5 features
报告与分析
4/5 features
合规与隐私
4/5 features
Digital Registration & Check-in
4/5 features
入住前
4/5 features
入住和入住后
4/5 features
后台
4/5 features
人工智能
4/5 features
Kipsu 的評論總結
使用方便
4.5/5
客户支持
4.6/5
投资回报率
4.0/5
执行
4.4/5
被推荐
成就
该供应商的趋势得分正在上升，Kipsu 是 宾客消息软件 类别中 #16 最热门的产品（在 74 中），也是全球酒店技术生态系统中 #706 最热门的产品。 HTR 评估供应商在市场上的实时活动，让买家了解产品是否正在增长势头
学到更多Kipsu’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准，该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息，请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world推荐用途
Kipsu 的定價
根据要求提供定价
Kipsu 选择不在其个人资料中共享常规定价，但您可以在下面请求报价。这通常表明定价灵活，因此建议获取多个报价以进行协商。
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相比 Kipsu to Top Alternatives
最先进的全渠道 - WhatsApp、短信、聊天、带有自动消息和公告的电子邮件！
酒店的多合一通信解决方案。增加您的收入，解决员工短缺问题并改善客户体验
酒店评级
正在尋找特定資訊嗎？
7
I think Kipsu is a great program to implement and your clients will really appreciate the gesture.
Concierge 从 品牌酒店 在 Chevy Chase (United States of America)
已验证
5 年前
- More tech savvy for todays travelers.
- Great for pre-arrival messages.
- Auto follow up messages.
United States of America
United States of America
Concierge
10
Love Kipsu! Make sure to get the front office staff comfortable with what verbiage to use.
General Manager 从 200 to 499 房间 品牌酒店 在 Lynnwood (United States of America)
已验证
7 年前
Kipsu allows us to offer another way to provide great service to our guests. We have seen much improvement in our guest satisfaction scores since installing. We also use it to communicate with the hotel staff to let them know about upcoming deadlines, meetings etc. It is highly effective and the staff loves it!
United States of America
United States of America
General Manager
超大型酒店
8
Kipsu is a good platform to enhance the guest experience. Your team must be engaged in the program or it can become a negative experience for the guest.
General Manager 从 在
已验证
7 年前
6
Kipsu experience
Front Office Manager 从 200 to 499 房间 旅馆及早餐 在 San Jose (United States of America)
已验证
7 年前
Working at a busy hotel, Kipsu makes it easy to serve the guest in front of you as well as the guest you are messaging by offering customizable quick replies that make it easy to respond to kipsu guests while working behind the front desk.
United States of America
United States of America
Front Office Manager
超大型酒店
10
Kipsu is used at my property to encourage our guests to share their feedback and/or report any problems with their stay during their stay so we can Make it Right before they check out. It is both affordable and a wonderful tool.
General Manager 从 500+ 房间 品牌酒店 在 San Jose (United States of America)
已验证
7 年前
Kipsu is used at my property to encourage our guests to share their feedback and/or report any problems with their stay during their stay so we can Make it Right before they check out. It is both affordable and a wonderful tool.
United States of America
United States of America
General Manager
超大型酒店
10
Game Changer. Operates significantly better on Google Chrome so be sure that you have that installed ahead of time. Major key to launching within hotel is getting the front desk agents comfortable with collecting mobile number at check in and explaining the service. If i could do it all over again i would have trained this for a week before launching software.
Front Office Manager 从 500+ 房间 豪华酒店 在 San Francisco (United States of America)
已验证
7 年前
We began using Kipsu at the beginning of 2016 and we have seen great improvement with our guest’s satisfaction. Texting is incredibly convientient and the proffered communcation of our guests. The ranking/daily goals has also really helped with my teams emgagment as we strive to be the top hotel. Customer Support Desk also responds very qui...
United States of America
United States of America
Front Office Manager
超大型酒店
9
In the days where guest are going fast and everything needs to go fast, easy communication is key.
Director of Operations 从 在
已验证
7 年前
10
Open communication platform that has been a gamechanger for our service team
Front Office Manager 从 25-49 房间 品牌酒店 在 Arlington (United States of America)
已验证
7 年前
This is the best software I've used to communicate with guests. The ability to quickly and effectively communicate with guests both arriving and in-house is extremely helpful and invaluable.
United States of America
United States of America
Front Office Manager
中型酒店
8
Excellent communication tool
Director of Front Office 从 1 to 4 房间 品牌酒店 在 Chicago (United States of America)
已验证
7 年前
Kipsu is really easy to use, it integrates well into other systems, tech support is easy, and guests enjoy using it throughout their stay.
United States of America
United States of America
Director of Front Office
超小型酒店
10
Great modern and efficient way to communicate with guests
Front office supervisor 从 500+ 房间 豪华酒店 在 San Francisco (United States of America)
已验证
8 年前
Kipsu is very user friendly and easy to communicate with guests. Guests nowadays would like to text someone rather than giving the operator a call. When there is a complaint or compliment, the guests can send a picture as well so it's very helpful. The down side is, it takes a little while to connect and update with Opera, so we have to wai...
United States of America
United States of America
Front office supervisor
超大型酒店
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Kipsu 的整合
需要更好的技术连接吗？
赞助
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此集成尚未经 Kipsu 验证。
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支持
未验证
Kipsu 的客户支持流程尚未获得酒店技术报告的认证。 我们建议在演示通话期间参考 GCSC 评分标准，以确保该供应商拥有强大的流程来支持客户。
查看支持认证
帮助中心
产品更新
支持未經驗證
該供應商尚未獲得 GCSC 認證，因此《飯店技術報告》無法驗證其支援流程。
2025
该供应商缺少关键支持信息
该供应商似乎不具备基本的支持要素。 提供顶级支持的供应商为客户维护知识库帮助中心和产品更新变更日志。
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