Review of Medallia

10
Survey guests and catch bad reviews before they hit the web
Front Office Supervisor from 200 to 499 房间 Branded Hotels in Oakland (United States)
已验证
9 年前
已审查的产品
你最喜欢什么?
It’s a good program that allows guests to survey their stay prior to going to Trip Advisor or another review site. Because of this, it allows you to solve whatever problem the guest experienced before they make it known to the public.
您不喜欢或认为可以改进的地方是什么?
Some of the templates are antiquated and could use an update. Also, although it keeps track of guest satisfaction, it is very difficult to discern how it comes to those numbers and can sometimes feel like a black box.
5.0
出色的
使用方便
4.0/5
客户支持
4.0/5
投资回报率
0.0/5
执行
5.0/5

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