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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of SiteMinder

9
晋升
E-Commerce Manager from 75-99 房间 City Center Hotels in Semarang (Indonesia)
已验证
23 天前
已审查的产品
渠道经理
预订引擎
你最喜欢什么？
我非常喜欢通过在线聊天与客服团队沟通的便捷性。聊天功能让沟通变得方便、易用且高效，尤其是在我们需要帮助的时候。
您不喜欢或认为可以改进的地方是什么？
提升客户服务水平的关键在于增强产品知识和问题解决能力。团队首先应该对产品和服务有更深入的了解，这样才能正确调查客户问题，找出根本原因，并高效地提供合适的解决方案。
4.5
出色的
使用方便
5.0/5
客户支持
4.0/5
投资回报率
4.0/5
执行
4.0/5
[email protected] . from SiteMinder replied
Hi Ajeng Indah Permatasari, Thank you so much for your valuable feedback! It's wonderful to hear that you find our online chat feature so convenient for reaching our Customer Service team. We appreciate your insights regarding product knowledge, and we're committed to improving our team's skills to better assist you in the future. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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