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Review of Shiji Group

10
高效且富有洞察力的客户体验解决方案
Guest Insights Team Lead from 500+ 房间 Boutique Hotels in Playa Mujeres (Mexico)
已验证
1 个月前
已审查的产品
声誉管理
商业智能
你最喜欢什么？
ReviewPro 非常直观易用，能够帮助我们高效地在一个平台上管理来自多个渠道的客户反馈。其报告工具提供了宝贵的洞察，有助于我们做出决策并改善客户体验。
您不喜欢或认为可以改进的地方是什么？
该平台可以提供更多报告定制选项，使用户能够更好地根据自身需求调整分析结果。此外，集成更先进的人工智能功能有助于从顾客反馈中生成更深入的分析和更具可操作性的建议。
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
Jessica k. from Shiji Group replied
Hi Eva, Thank you for taking the time to share your feedback and for being such a valued partner. We're so happy to hear that Reviewpro is helping your team streamline feedback management and uncover insights that enhance the guest experience. We also appreciate your suggestions around report customization and AI-powered analysis. Your CSM, Marta, is always actively listening to your feedback and making sure it's shared with our Product team. In fact, we're excited that Dynamic Dashboards are now live, giving you much more flexibility to customize reporting and visualize the data that's most important to your team. Thanks again for your partnership and trust. We're looking forward to continuing to grow together with Palladium!

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