Michelle T. from HelloShift replied
Thank you for taking the time to review HelloShift! When people first think about texting with guests they can be scared that it will somehow degrade the guest experience. As your experience shows, guests really appreciate being able to take care of the simple things through a quick text wherever they happen to be at the moment. Let's talk more about your interest in ordering food - sounds fun! Please send us a chat in the app. See you on HelloShift!