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Review of SiteMinder

10
迅速解决了我们酒店的需求。
Front desk Other in Asakusa (Japan)
已验证
22 天前
已审查的产品
渠道经理
预订引擎
你最喜欢什么？
以前客服只有英文服务，现在他们也提供中文客服，我非常感激。这项改进让我很满意。
您不喜欢或认为可以改进的地方是什么？
如果我们可以直接回复他们发送的邮件，而无需使用平台，那就更好了。目前，当我们收到会议通知时，无法直接回复邮件，这会方便得多。
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
[email protected] . from SiteMinder replied
Hi Ki Se, Thank you so much for your feedback! We're thrilled to hear that our new Chinese-language support has made a positive impact on your experience. Your suggestion about enabling direct replies to emails is invaluable, and we're committed to improving our service. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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