你最喜欢什么?
- Provides a big picture of how the property is performing as a whole.
- Ensures that management is responding to all guest comments, positive and negative.
- Allows management to know how to adapt to their ever changing market.
您不喜欢或认为可以改进的地方是什么?
- There is no month end recap email detailing the ups and downs of the month.
- To be overly critical; there is no way to respond to third party reviews from Medallia's site.