Review of Access Hospitality

8
Go with Guestline
General Manager from 10 to 24 房间 Airport/Conference Hotels in Windermere (United Kingdom)
已验证
6 年前
你最喜欢什么?
Great software, good support, dreadful account management. I implemented it within our hotel group 2 and a half years ago, having previously used Guestline elsewhere for 2 years. Go with Guestline as the software is good and so is the reactive support. The pro-active account management is literally non existent however. The channel manager capability is great, the software is fluent and the planner is concise. Reporting is also very useful on a number of levels. I implemented it within our hotel group 2 and a half years ago, having previously used Guestline elsewhere for 2 years.
您不喜欢或认为可以改进的地方是什么?
- Multi room bookings have been made incredibly long winded by a recent update. We have discussed this with a number of your staff and NOTHING has been done to change this. This is quite poor. - Checking daily bookings should be made that bit easier. Multi Room bookings would function as they once did. This has caused massive frustrations for our hotel group.
4.0
很好
使用方便
4.0/5
客户支持
4.0/5
投资回报率
5.0/5
执行
5.0/5

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