你最喜欢什么?
Ariane solved our main issues:
- Flexibility in the experience. Via the web check-in + kiosk at the hotel, the guest has an efficient experience.
- Customer oriented: automation of the check-in process gives opportunity to the staff to give a better concierge service.
- Covid-19 friendly - friction less exrperience.
您不喜欢或认为可以改进的地方是什么?
The upselling does not exist yet on the pre check-in process and that would be a great addition to the solution.