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Review of SiteMinder

9
对客服团队的服务体验很好。
Revenue Manager from 200 to 499 房间 Boutique Hotels in Madrid (Spain)
已验证
2 天前
已审查的产品
渠道经理
你最喜欢什么？
Vibha很快就解决了问题。等待时间很短，她立刻就找到了问题所在。非常感谢。
您不喜欢或认为可以改进的地方是什么？
*与人工智能代理的对话可能会令人沮丧，并可能导致用户放弃聊天。我知道它还需要更多的训练。
4.5
出色的
使用方便
5.0/5
客户支持
4.0/5
投资回报率
4.0/5
执行
3.0/5
[email protected] . from SiteMinder replied
Hi Yolanda, Thank you so much for your feedback! It's wonderful to hear that Vibha provided a quick resolution to your issue. We understand your concerns about the AI agent, and we are committed to improving that experience for all our users. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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