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Review of alliants

10
访客留言系统
Director of IT from 200 to 499 房间 Boutique Hotels in Chicago (United States)
已验证
4 年前
已审查的产品
访客留言软件
你最喜欢什么？
这是一个易于实施且易于使用的产品。让您可以随时轻松地与您的客人联系。
您不喜欢或认为可以改进的地方是什么？
系统可以通过自动发送消息来改进，如果在一定的等待时间后没有回复，系统应该能够自动关闭对话。
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
Vickie M. from alliants replied
Hello William, We're so pleased you are happy with the Alliants Experience Platform. We strive to create products which adds value to the guest experience whilst easing some of the responsibilities of the hotel team. We are able to offer you some soft-bots should you wish to further explore some automated responses. However, the closing of conversations automatically is still an area we wish to explore further. We wouldn't wish a guest's query to go unanswered and the hotel not being aware of it because the conversation was automatically closed. We are always happy to discuss case scenarios with you to come up with a creative solution together. Thank you again for your continued support! Team Alliants

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