订阅我们的每周新闻通讯《酒店技术内幕》
加入来自雅高、万豪、总督、香格里拉、瑰丽酒店、Expedia 和 AirBnB 等顶级品牌的 100,000 名高管，每周一次将最新的创新和见解发送到您的收件箱。
收益管理
![]()
![]()
Revenue Management 中受歡迎
熱門搜尋
最佳 收益管理系统 的 2026
利用动态定价、需求预测和自动化数据洞察实现收益最大化。
最佳 渠道经理 的 2026
酒店分销软件，可同步第三方渠道的价格、空房情况和库存信息
最佳 商业智能 的 2026
告别电子表格，利用现代商业智能工具可视化数据，挖掘隐藏的洞察。
精選應用程式
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
GUEST EXPERIENCE
By utilizing Easyway, Nova hotel was able to reduce their time sink, improve efficiency, and streamline their processes
Verified case study
Hotel Tech Report has reached out to hoteliers at Nova Hotel to verify this case study.
The Easyway platform helped Nova Hotel change all communication methods with their guests for a better, more innovative and efficient system.
Why it matters:
In this case study, we were able to give Nova hotel an innovative way to communicate with guests, resulting in happier guests, better reviews, and more frequent bookings.
-
The more you push the envelope of technology, the more your guests want that trend to be a constant. While most guests do not share their concerns during their stays, they do so later in reviews on various travel websites. It was imperative that the Nova Hotel improve communication with its guests and create a better guest experience by ensuring that if their guests had any issues, the staff would be there to assist right away.
Top 3 Core Objectives:
The case aims to reach out to guests during their stay, check their pulse, and give them a platform to get their needs and requests filled in an efficient way.
-
Supply all guests needs: Being able to supply all guests needs in the most efficient way
-
Contact guests more: Both hotel staff and guests will be able to contact guests more easily
-
Great experience for guests: Ensure that Nova hotel guests have a great experience.
"Using Easyway has been great for our business. It continues to prove its efficiency and value to our operations."
Mnatsakan Mikayelyan
General Manager
Innovators Mentioned
Nova Hotel
Easyway
MM
Mnatsakan Mikayelyan
Hotel Tech Report reached out to Mnatsakan Mikayelyan who verified this case study.
General Manager
Nova Hotel
👍 General Manager
Mnatsakan Mikayelyan
said that It has boosted our revenue, staff efficiency and guest satisfaction:
-
"Using Easyway has been great for our business. It continues to prove its efficiency and value to our operations."
⚖️ The selection process:
During their research process, Mnatsakan Mikayelyan
evaluated Easyway's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Easyway was the best fit solution:
-
General Manager Mnatsakan Mikayelyan said, about their decision: "The personal-touch impact Easyway has on our customers is invaluable."
📈
The results:
Nova Hotel can now reach out to guests during their stay, check their pulse, and give them a platform to get their needs and requests filled without it feeling like spam in the form of frequent emails.
-
Guests are getting what they want, when they want without having to leave their rooms or pick up a phone.
-
Reduction in the amount of emails the hotel sent and a faster response time on both sides.
-
With Easyway, Nova Hotel customers were happier, reviews were better, and bookings increased.
获取个性化的产品推荐
产品推荐顾问
