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How Easyway helped Olive Hotel improve upselling, guest journey and guest engagement.
Easyway platform made all the communication easier, showed all upselling oportunities to guests and presented all the benefits to be part of their loyalty program
Boost sales and revenue: increase upselling opportunities and boost revenue across the board
Promote Loyalty program: Promote the chain's loyalty program to all guests to encourage returning guests
Improve guest messaging: Help to improve communication between the staff and guests
"Thanks to Easyway, our upselling revenue has grown substantially."
Moran Langer
Sales Manager
"Thanks to Easyway, our upselling revenue has grown substantially."
Sales Manager Moran Langer said, about their decision: "Easyway platform is the most innovative guest relationship tool on the market."
By using Easyway's guest portal and messaging, guests are directed to all upselling opportunities the hotel has to offer even before they arrive.
Easyway's guest journey messages open a direct channel of communication between hotel and guest, which served as a convenient platform to promote the chain's loyalty program.
With all contact between guests and hotel being channeled through Easyway's platform, engagement is high and communication is faster and more efficient
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