MEETINGS & EVENTS

Sunridge Hotel Group uses Event Temple to empower their sales teams and streamline their group sales and events processes

Not yet verified This case study hasn't been verified by Sunridge Hotels yet
Case study header image
Established over 40 years ago in sunny Arizona, Sunridge Hotels has evolved to manage a portfolio of 12 diverse hotel properties, utilizing Event Temple to transform their event management and sales processes.
Why it matters: By partnering with Event Temple, Sunridge has managed to streamline operations, reduce workload, and enhance guest service delivery in the competitive hospitality industry

  • Adoption of Event Temple led to significant improvements in group sales management and operational efficiency across all Sunridge Hotel properties.

Top 3 Core Objectives: To centralize event management processes, enhance the efficiency of contract and BEO creation, and improve overall client satisfaction.

  • Centralize information: Get all event related information and contacts into one easy to access place and centralize data

  • Simplify documents: Simplify the creation and management of contracts and Banquet Event Orders (BEOs).

  • Increase Operational Efficiency: Increase operational efficiency and reduce the need for customer support interventions.

Event Temple

Hotel and Venue CRM For Sales & Catering - Book More Deals Faster With Us

4.9 256 REVIEWS

Innovators Mentioned

Sunridge Hotels
Event Temple
DO
Dawn Ortega
The hotelier hasn't yet verified the case study.

GM

Sunridge Hotels

Dawn Ortega
The hotelier hasn't yet verified the case study.

GM

Sunridge Hotels

"Event Temple is more than just software—it's my right hand,"

Dawn Ortega

GM

👍 GM Dawn Ortega said that Event Temple is an essential part of their working day:

  • "Event Temple is more than just software—it's my right hand,"

⚖️ The selection process: During their research process, Dawn Ortega evaluated Event Temple's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Event Temple was the best fit solution:

  • GM Dawn Ortega said, about their decision: ""It's easily learnable and does everything we need. Support for Event Temple is rarely needed, but when we do reach out, they are awesome!""

📈 The results: Implementing Event Temple resulted in a streamlined workflow, improved event management efficiency, and enhanced customer satisfaction.

  • Reduced time spent on managing group sales by 30%

  • Increased customer satisfaction scores by 20% due to improved event organization

  • Decreased the average setup time for new events by 25%

You may also enjoy

How Event Temple Improved and Supported Event Management at Mercure Hotel MOA Berlin
MOA Berlin & Event Temple
Mastering Hotel Sales with Ease: The Ivy Hotel's Journey
The Ivy Hotel & Event Temple
Sunshine Coast hotel boosts revenue by $210k with Duetto’s tech stack
Veritasus Consulting & Duetto
View more

通过 HTR 的每月通讯 theRewind 了解最新的酒店技术提示、趋势和见解

加入来自 Accor、Marriott、Viceroy、Shangri-La、Rosewood、Expedia 和 AirBnB 等顶级品牌的 50,237 位高管，每月一次将最新的创新和见解发送到您的收件箱。