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OPERATIONS

Powering Elysee Hyde Park Hotel’s Guest-Centric Approach and London Charm

Verified case study Hotel Tech Report has reached out to hoteliers at Elysee Hyde Park Hotel to verify this case study.
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Elysee Hyde Park Hotel is a 70-room independent property in central London known for warm service, family-friendly rooms, and an unbeatable location steps from Hyde Park.
Why it matters: Cloudbeds helped Elysee Hyde Park streamline operations, reduce tech frustrations, and give staff more time to focus on guests—resulting in faster workflows, stronger distribution, and a system the entire team loves using daily.

  • By replacing a complex, unreliable PMS with Cloudbeds, Elysee gained speed, simplicity, and a future-proof foundation that supports its guest-first philosophy and growing tech ecosystem.

Top 3 Core Objectives: To uphold their high-touch service standards while staying competitive in a fast-moving London market, Elysee needed a PMS that simplified operations, empowered staff, and connected seamlessly to the tools they rely on.

  • Reduce operational friction: With a busy reception and a small team, they needed fewer clicks, faster workflows, and a system that kept staff focused on guests—not screens.

  • Replace unreliable technology: Previous systems caused constant issues, slowdowns, and long training periods. Elysee wanted a stable, intuitive PMS staff could master quickly.

  • Flexible tech stack: They needed a hub that could support modern integrations like dynamic pricing tools, allow easy expansion, and evolve with their business.

Cloudbeds

The intelligent growth engine built to free hotelier ambition.

4.6 1247 REVIEWS

Innovators Mentioned

Cloudbeds
KZ
Karol Zymek
Hotel Tech Report reached out to Karol Zymek who verified this case study.

Founder & CEO

Elysee Hyde Park Hotel

"Our team is fantastic with guests, but not everyone is super tech-savvy — so having an easy-to-use system is absolutely key for a hotel our size."

Karol Zymek

Founder & CEO

👍 Founder & CEO Karol Zymek said that Cloudbeds' simple, intuitive tech creates confident teams.:

  • "Our team is fantastic with guests, but not everyone is super tech-savvy — so having an easy-to-use system is absolutely key for a hotel our size."

⚖️ The selection process: During their research process, Karol Zymek evaluated Cloudbeds's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Cloudbeds was the best fit solution:

  • Founder & CEO Karol Zymek said, about their decision: "Cloudbeds takes the operational headaches off our plate, allowing us to focus on what really matters: running the business and giving our guests a great experience… It’s a rock-solid system that just works."

📈 The results: Cloudbeds transformed Elysee Hyde Park’s operations with greater speed, reliability, and distribution reach—helping the hotel reclaim valuable time for guest service and strategic growth.

  • Fully onboarded in 6 hours

  • Powerful ease of use saves time and ensures quick staff adoption

  • Seamless OTA & integrations connectivity

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