Case Study

全自动智能酒店

HOTELTIME · 十月 17, 2023

Thanks to the HotelTime Solutions systems and a wide range of integration options that HotelTime offers, a fully automated smart hotel could have been built in Olomouc.

Why it matters: Using HotelTime PMS and Vento POS systems allowed Nezvalova Archa to be a fully automated smart hotel that corresponds with current accommodation trends. Guests coming to this hotel do not need anyone from personnel from the beginning to the end of a stay, they can arrange everything themselves only with the help of a mobile phone.

Main benefits of HotelTime Solutions: Enables fully automated operation; Enables the hotel to run a self-service restaurant; Significantly reduces staff costs; Reduces costs for IT administration

Top 3 Core Objectives: It was important for the team of Nezvalova Archa to work with a system that will support their plan to build a fully automated smart hotel.

Automation of processes: The management wanted a type of the operation that would work smoothly and automatically with minimum staff needed.
Smart restaurant solution: Although being a smart hotel with minimum staff, Nezvalova Archa also wanted to offer restaurant services.
Autonomous guests: In Nezvalova Archa the goal was to create a hotel where guests would be independent and able to enjoy the services without the need to contact the staff.

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right one."

Daniel Šrám

hotel manager

👍 hotel manager Daniel Šrám said that HotelTime has the right systems for a self-service hotel.:

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right one."

⚖️ The selection process: During their research process, Daniel Šrám evaluated HOTELTIME's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that HOTELTIME was the best fit solution:

hotel manager Daniel Šrám said, about their decision: "HotelTime systems function well, are intuitive, offer perfect reporting and you are also in contact with a friendly and nice team. We never felt like we bother them."

📈 The results: Overall, guests operate fully independently, and the smart hotel completely automatically. Guests can arrange everything themselves only with the help of their mobile phone. Hotel also offers self-service kitchen where guests have the opportunity to buy food and also cook.

Thanks to HotelTime Solutions and third-party systems integrated with it the hotel automated accommodation services which means the guests are autonomous and the hotel needs minimum staff.
If guests want anything to eat/drink, they simply enter the restaurant, select the food and/or drinks, mark everything at the self-service cash registers and pay. It is also possible to cook there
Whole operation works smoothly, all the guests need is a mobile phone through which they order accommodation, pay for it, unlock all doors, pay for food and check in/out.