Case Study

Omah Kayu Bromo streamlines operations with Little Hotelier

Zidane Doshi

Little Hotelier · 六月 23, 2025

Nestled amidst serene pine forests and the scenic Ringgit Hills, Omah Kayu Bromo offers a harmonious nature retreat. Located in Sukapura Village, Probolinggo, East Java, this charming accommodation is a convenient stop for travellers heading to Mount Bromo via the Tongas-Probolinggo route. Each room is equipped with a desk, TV, and private bathroom complete with a shower and complimentary toiletries. Guests can prepare meals in the on-site kitchenette or explore nearby local culinary delights, such as the popular Nasi Goreng Solo. Omah Kayu also offers spacious parking and a strategic location, just 3.7 km from the Bromo Motocross Circuit. Its proximity to Mount Bromo makes it easy for guests to rent jeeps, visit attractions, and sample local cuisine in the area. Conveniently situated 53.1 km from Abdulrachman Saleh Airport in Malang, it’s an ideal choice for travelers seeking natural beauty and peaceful rest.

Why it matters: As a boutique property with eight rooms and two villas, Omah Kayu Bromo initially faced significant operational challenges, particularly in managing booking schedules and room availability.

As a solution, Omah Kayu Bromo adopted Little Hotelier’s channel manager feature.

Top 3 Core Objectives: Samuel aims to have an efficient solution for property management.

Double booking prevention: Eliminate double booking through efficient channel mapping.
Seamless multi-channel management: Centralised control across all booking channels.
Advance planning capability: Long-term occupancy forecasting and strategic planning.

"Omah Kayu has expanded its reach, particularly among international guests, who account for 95% of its bookings."

Samuel David

Villa Manager

👍 Villa Manager Samuel David said that with connections to multiple OTAs like Booking.com, Agoda, and Tiket.com:

"Omah Kayu has expanded its reach, particularly among international guests, who account for 95% of its bookings."

⚖️ The selection process: During their research process, Samuel David evaluated Little Hotelier's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Little Hotelier was the best fit solution:

Villa Manager Samuel David said, about their decision: "I have seen a significant improvement in the booking system’s structure after implementing Little Hotelier."

📈 The results: Since adopting Little Hotelier, Omah Kayu Bromo has experienced a remarkable transformation. The platform has made operations more efficient, bookings more structured, and future planning more seamless.

Now the system runs smoothly, and Omah Kayu Bromo no longer experience double bookings.
Little Hotelier’s mobile app has also proven to be a game-changer, allowing the team to monitor reservations even when away from the office.
The software allows for automatic reservation and inventory management, which also makes it easier to forecast upcoming occupancy and make strategic decisions.