Haka House is more than a place to stay – it's a place where travellers meet, share stories, and celebrate the local Māori culture and traditions together. All Haka House hostels embrace eco-friendly practices like using solar power and outfitting their cosy retreats with bedding made from recycled plastics. It's the kind of initiative that has turned over 160,000 discarded bottles into snuggly duvets.

Rebuild, rebrand, relaunch: In October 2022, Haka House acquired nine former YHA properties that had been closed for over two years, many in remote environments and challenging weather conditions. The project involved implementing brand new systems and repairing key facilities, all while working on an extensive rebranding.

Speedy, efficient staff training: In addition to staffing shortages, managing hostels in remote areas makes it challenging to recruit and train staff. Teaching them to use a PMS takes up valuable time and energy from already busy colleagues.

Scalable tech stack: Before Mews, Haka House struggled with a lack of actionable data to drive their business forward. The team wanted easy, immediate access to their data. Building an integrated tech ecosystem was also high on their priority list.