How Rainbow Bay Resort's First-Time Managers Took Pricing Off Their Plate in Two Weeks

OPERATIONS

Kylie and Brendan Edwards took over Rainbow Bay Resort on the Gold Coast with no prior holiday letting experience. They inherited a manual pricing process that consumed hours each day and left them unsure whether their rates were right.

Why it matters: New managers often lack the market knowledge that manual pricing demands. Automated pricing gave this team expert-level rate decisions from day one, without years of experience.

Daily pricing work that took a couple of hours now runs without manual input.

Top 3 Core Objectives: Rainbow Bay set out to replace time-consuming manual pricing with a reliable system the new managers could trust.

Stop setting rates manually: RoomPriceGenie updates your prices every day, automatically. The hours you used to spend on rate-setting go back into your day.
Price with confidence: You don’t need years of revenue management experience to know your rates are right. RoomPriceGenie reads the market for you, so you can sleep better at night.
More time for guests: Spend less time on pricing and more time on what makes your resort special. That means your guests, your team and the improvements you’ve been meaning to make.

Innovators Mentioned

Rainbow Bay Resort

RoomPriceGenie

Kylie Edwards

Resort Manager

Rainbow Bay Resort

"It took that pressure off my shoulders that I didn't have to sit there for a couple of hours each day looking at what the prices were. It's been such a time saver for us as new accommodation managers."

Kylie Edwards

Resort Manager

👍 Resort Manager Kylie Edwards said that As new accommodation managers, they no longer spend hours each day checking prices, and that time and pressure is now off their shoulders.:

"It took that pressure off my shoulders that I didn't have to sit there for a couple of hours each day looking at what the prices were. It's been such a time saver for us as new accommodation managers."

⚖️ The selection process: During their research process, Kylie Edwards evaluated RoomPriceGenie's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that RoomPriceGenie was the best fit solution:

Resort Manager Kylie Edwards said, about their decision: "I did a trial for the first couple of weeks just to see the difference it made, and within that two-week period, I could tell how beneficial it was for us."

📈 The results: RoomPriceGenie now sets all rates, delivering higher nightly rates and revenue while returning hours to the management team each day.