Once the guest receives their custom-branded property email via Sertifi, a secure link takes them to the property's Sertifi portal. The guest can complete the form from any device and location. Once the form is submitted, the provided card is instantly verified and tokenized for future billing needs.

Increase Security and Compliance: Sertifi is PCI compliant, and staff members with the appropriate user permissions can retrieve tokenized credit card numbers. The property also took advantage of two-factor authentication, in which cardholders are verified by having to enter a pin number they received in their email.

Reduce Fraud: Cards are instantly verified with Sertifi's free advanced fraud tools, which use a combination of AI and data analysis. Staff receive a risk score and detailed reporting so they can feel confident in accepting transactions and reduce the burden of chargebacks.

Increase Efficiency: “It’s been more user friendly, which has greatly decreased the turnaround time," said Ryan Turnello, former campus director of finance. Additionally, Sertifi lets front desk, finance, and sales teams navigate and retrieve authorization forms in a more efficient way. Staff members can search by reference and group number in the Sertifi document library.