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REVENUE MANAGEMENT
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Today's guests are more comfortable with technology than ever and they expect outstanding, mobile-friendly digital experiences.
A More Streamlined Check-In: Davis wanted to created a better guest experience by allowing guests to check-in from their mobile devices before they got to the hotel, making arrival interactions more personal and friendly.
Increase Upsell Revenue: By deploying Canary's Guest Management System, Davis wanted to increase upsell and add-on revenue with a user-friendly, dynamic solution that enabled them to push offers throughout the guest journey.
Increase Guest Satisfaction Scores: Davis wanted to increase guest satisfaction scores by up-leveling the digital experience the Dream Hollywood provided to guests and capturing more positive reviews as they checked out.