Case Study

Alpin Family increases RevPAR by 24% across its portfolio with Duetto

Virjinia vassileva

Duetto · 十二月 11, 2024

With over 18 hotels and residences offering 3,000+ beds in top Austrian destinations, Alpin Family is a leader in delivering unique guest experiences.

Why it matters: As their portfolio grew, so did the challenges of managing complex pricing strategies across multiple properties. Relying on manual processes was no longer sustainable, especially in today’s competitive hospitality landscape.

The manual setup limited their ability to react quickly to market changes, resulting in significant loss of time and resources, and most importantly, missed revenue opportunities. This ultimately led us to explore automated pricing solutions like Duetto.

Top 3 Core Objectives: The team needed a solution that could not only optimize pricing but also streamline operations and equip their team with data-driven insights. Their ultimate goal? To achieve sustainable growth while maintaining exceptional guest experiences.

Optimize revenue: The brand wanted to transition from manual, time-consuming processes to a dynamic, data-driven approach that ensures pricing strategies are responsive to market demand and maximize revenue across all properties.
Streamline operational efficiency: Alpin Family wanted to reduce the manual workload associated with pricing adjustments and revenue calculations, allowing the team to focus on higher-value, strategic tasks rather than repetitive ones.
Enable data-driven decisions: The brand wanted to provide the revenue and sales teams with real-time insights and automation tools to make confident, informed decisions. They also wanted to shift from reactive to proactive revenue management, ensuring better alignment with long-term growth goals.

"Duetto has transformed our overall revenue strategy, allowing us to move from static pricing to a dynamic, data-driven approach. The ability to adapt quickly to market trends has been critical to our success."

Kathleen Nehls-Taubner

Head of Sales & Revenue

👍 Head of Sales & Revenue Kathleen Nehls-Taubner said that Duetto's data-driven approach has empowered Alpin Family's team to shift from static pricing to dynamic strategies, leading to significant revenue improvements.:

"Duetto has transformed our overall revenue strategy, allowing us to move from static pricing to a dynamic, data-driven approach. The ability to adapt quickly to market trends has been critical to our success."

⚖️ The selection process: During their research process, Kathleen Nehls-Taubner evaluated Duetto's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Duetto was the best fit solution:

Head of Sales & Revenue Kathleen Nehls-Taubner said, about their decision: "We chose Duetto for its ability to automate pricing and deliver real-time insights, empowering us to focus on strategic growth while seeing immediate results."

📈 The results: Duetto’s RMS delivered remarkable outcomes, transforming their revenue management processes and boosting key performance metrics.

Enhanced strategy: Duetto revolutionized Alpin Family’s revenue approach, enabling them to transition from manual pricing adjustments to real-time, data-driven strategies. The ability to monitor and adapt pricing instantly based on market trends has optimized revenue potential across all properties.
Improved efficiency: The automation of manual pricing adjustments freed up significant time and resources, enabling the team to focus on strategic analysis and decision-making. This shift has not only boosted productivity but also enhanced operational efficiency across their properties.
Empowered staff: The integration of our RMS has empowered Alpin Family’s team with the tools and insights to make confident, data-driven decisions. Moving from a reactive to a proactive revenue strategy, the team achieved a 24% increase in RevPAR within the first year, strengthened client interactions, and aligned operations with long-term growth objectives.