Case Study

Mangia’s Resorts and Clubs consistently exceeds revenue goals with Duetto

Virjinia vassileva

Duetto · 十二月 04, 2024

Mangia’s Resorts and Clubs is an Italian hotel group with a stunning collection of luxury resorts and clubs in Sicily and Sardinia.

Why it matters: Before introducing Duetto, the team’s revenue setup had been managed through a mix of lengthy manual processes – a system which struggled with the volatile demand periods the team was experiencing.

They sought a solution to streamline operations and leverage data-driven insights, and Duetto was the perfect fit.

Top 3 Core Objectives: The team aimed to improve forecasting accuracy, optimize rate strategies through automation, and streamline workflows to enhance strategic focus.

Improve forecasting accuracy: Optimize occupancy rates and maximize revenue through accurate demand forecasting.
Optimize rate strategies: Maximize revenue capture through real-time rate adjustments and accurate data.
Increase operational efficiency: Streamline workflows by automating repetitive tasks to free up time for strategic initiatives.

"One of our accomplishments has been consistently exceeded our revenue targets."

Nino Tropea

Director of Revenue

👍 Director of Revenue Nino Tropea said that The team reports consistently surpassing revenue goals after implementing Duetto.:

"One of our accomplishments has been consistently exceeded our revenue targets."

⚖️ The selection process: During their research process, Nino Tropea evaluated Duetto's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Duetto was the best fit solution:

Director of Revenue Nino Tropea said, about their decision: "It’s essential to choose a partner who’s committed to continuous improvement and offers reliable support, like Duetto, will make a significant difference in achieving your revenue goals."

📈 The results: The hotel group introduced dynamic pricing strategies, streamlined operations, and achieved consistent revenue growth.

Achieved more dynamic revenue strategy: Real-time price adjustments based on accurate forecasts have allowed Mangia’s to react quickly to market fluctuations to maximize their profitability.
Streamlined operations: Automation has freed up the team to focus more on strategy.
Consistently exceeded targets: The group have surpassed their revenue goals. After onboarding Duetto they've achieved a 3.29% average increase of occupancy rates with a 9.00% increase in October (YoY), and an average ADR increase of 4.70%.