Case Study

Omah Angkul Angkul overcomes double booking challenges with Little Hotelier

Christopher Antoni

Little Hotelier · 十一月 15, 2023

Omah Angkul Angkul is an accommodation located in Bandung, Indonesia. It consists of 14 rooms divided into six villa units. Being in operation since 2021, Omah Angkul Angkul Villa invests heavily into guest experience by providing outstanding service & facilities. However, according to the owner of Omah Angkul Angkul Villa, Ahoy F. Yaputra, the accommodation faced hurdles that affected daily operations.

Why it matters: “[Operations] were complicated because we had to do it manually and double bookings often occurred,” Ahoy said.

Manual tasks often become an operational stumbling block for small-sized accommodations such as Omah Angkul Angkul Villa. In order to overcome this, Ahoy decided to try Little Hotelier’s all-in-one solution.

Top 3 Core Objectives: Omah Angkul Angkul is looking for a solution to manage reservations, reduce double bookings, and boost work efficiency.

Solution to manage reservations: Omah Angkul Angkul Villa managed to overcome double-booking issues from third-party OTA sites, thanks to Little Hotelier’s channel manager.
No more double bookings: The accommodation has also seen easier changes regarding room arrangements after investing Little Hotelier’s help.
Boosted work efficiency: Maximising the use of Little Hotelier’s features also made Omah Angkul Angkul Villa’s services more efficient, and reduced staff working time.

"Little Hotelier makes it easier for us to handle booking services through OTAs."

Ahoy F. Yaputra

Owner Omah Angkul Angkul

👍 Owner Omah Angkul Angkul Ahoy F. Yaputra said that Little Hotelier makes it easier for Omah Angkul Angkul to handle bookings.:

"Little Hotelier makes it easier for us to handle booking services through OTAs."

⚖️ The selection process: During their research process, Ahoy F. Yaputra evaluated Little Hotelier's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Little Hotelier was the best fit solution:

Owner Omah Angkul Angkul Ahoy F. Yaputra said, about their decision: "After using Little Hotelier, all tasks can be completed in less time, and it makes my work more enjoyable and easy to carry out."

📈 The results: After using Little Hotelier, Omah Angkul Angkul found it easier to handle bookings, manage rooms, and work efficiently.

Easier to handle bookings through OTA.
Room management is becoming much easier. No more double bookings.
All tasks can be completed in less time. Work becomes more enjoyable and easy to carry out.