How 9 Hotels Generated an Average of 22% More Revenue with RPG

REVENUE MANAGEMENT

I am Peter Ritsch, Sales Manager of b_smart selection. b_smart selection operates various accommodation facilities with self-check-in in the Principality of Liechtenstein and in Switzerland. The b_smart concept focuses on the automation and digitalisation of overnight accommodation. Thus, a conventional reception desk is dispensed with in all establishments. Guests can check in independently 24 hours a day at the self-check-in. If they have a problem, we are available by phone around the clock. Our heart and thus also the hub of guest communication is b_smart services, our virtual reception. This is where all enquiries, bookings, complaints, etc. come in and are processed as quickly as possible. b_smart services also offers these services for external self-check-in operations. Our customers benefit from many years of know-how with self-check-in operations and can, among other things, improve the guest experience by being available around the clock and optimise costs through our cooperation.

Why it matters: "The goal must be to sell the right room, at the right price, to the right guest."

Thanks to RoomPriceGenie, we can adjust our prices in a simple and automated way. Without software support, it has become too complex for us to keep track of our locations. RoomPriceGenie is an efficient solution for us.

Top 3 Core Objectives: We needed a solution that gives us more time for other important tasks, is simple and clear and is also very suitable for small businesses.

More time: We need more time for other important tasks

Innovators Mentioned

b_smart motel Basel

RoomPriceGenie

Peter Ritsch

Head of sales

b_smart motel Basel

"The goal is to sell the right room, at the right price, to the right guest."

Peter Ritsch

Head of sales

👍 Head of sales Peter Ritsch said that The b_smart selection mainly includes locations in B-locations, where it is difficult to successfully operate a classic hotel. We see that yielding is also becoming more and more important in such locations that are not in cities or typical tourist destinations and have few competitors.:

"The goal is to sell the right room, at the right price, to the right guest."

⚖️ The selection process: During their research process, Peter Ritsch also researched RateBoard GmbH, IDeaS, Atomize, and ultimately decided RoomPriceGenie was the best fit for them.

Head of sales Peter Ritsch said, about their decision: "With the different websites, it would be impossible for us to have all prices live under control. RoomPriceGenie takes a lot of work off our hands and we only have to make selective adjustments."

📈 The results: RoomPriceGenie gives me more time for other important tasks, is simple and clear and is also very suitable for small businesses.