Case Study

The Hanmer Springs Scenic View Motel in New Zealand has increased revenue and saved time since implementing RoomPriceGenie

Natalie

RoomPriceGenie · 十二月 26, 2022

The Hanmer Springs Scenic View Motel is a 16-unit motel in New Zealand located in North Canterbury on the South Island. The motel caters to couples and families and offers their guests a home away from home. "Getting around to updating our room pricing every day was a mission", says Emma Browning, owner of the motel. "On many days, we were too busy running the motel and just left the prices. We knew we missed out on revenue opportunities."

Why it matters: When Emma met New Zealand-based Genie Matt and heard about RoomPriceGenie, she was ready to start. "We were short-staffed, and this was one place we could see to save time and make more money," explains Emma.

RoomPriceGenies automated pricing system enables the Hanmer Motel to set their room prices without requiring manual updates.

Top 3 Core Objectives: When Emma and the team at the motel were selecting a revenue management system, they had a couple of objectives in mind

Maximize revenue opportunities: Emma and the team at Hanmer Springs Hotel wanted to make sure they capitalized on all revenue opportunities.
Save time: Being short-staffed was a challenge for the hotel and team, and therefore a key requirement was to implement a system that could save the team time.
Automation: Automation was key to for the team at the hotel

"We are 100% supporters of room price genie and think every hotel and motel should have it."

Emma Browning

Owner

👍 Owner Emma Browning said that 100 % supporters:

"We are 100% supporters of room price genie and think every hotel and motel should have it."

⚖️ The selection process: During their research process, Emma Browning evaluated RoomPriceGenie's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that RoomPriceGenie was the best fit solution:

Owner Emma Browning said, about their decision: "It is a time saver not having to think about checking our room prices every day. The pricing automation is ideal, especially when we are busy running the motel."

📈 The results: Emma and the team at The Hanmer Spring Scenic View Motel are fans. They like the product and service so much that they have promoted it to other local motels that started with the system since then.

"When we started, our goals were to drive more revenue plus save time on the manual pricing work," explains Emma. And the results speak for themselves. "Our occupancy is up by 10% compared to last year and revenue by about 15%! We are 100% supporters of room price genie and think every hotel and motel should have it."
Saving time: "It is a time saver not having to think about checking our room prices every day." Says Emma.
Automation: "The pricing automation is ideal, especially when we are busy running the motel. Matt and the team at RoomPriceGenie have been supportive throughout our revenue journey." Says Emma