The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 39 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Acomos 表现出色 ,拥有独特功能如 Revenue management module and Guest CRM.
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 39 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 5 | 34 |
在分析了 39 条经验证的评价后,Acomos 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #46 5 条评价 | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #56 2 条评价 | #33 17 条评价 |
| 豪华酒店 ▾ | #60 1 条评价 | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | #55 1 条评价 | #22 19 条评价 |
| 长住酒店 | #47 1 条评价 | #45 2 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | #33 5 条评价 | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | — | #5 14 条评价 |
When choosing a property management system (PMS), your hotel needs a solution that simplifies daily operations, boosts online visibility, and scales with your growth. Both Acomos by Acomos and Shiji Daylight PMS aim to fulfill these needs, but they do so through different strengths and approaches. While Acomos offers a straightforward system with good support, Shiji's platform emphasizes feature richness and scalability. Which one aligns better with your hotel’s size and aspirations?
Acomos focuses on small to mid-sized properties seeking ease of use and cost-effective management. Conversely, Shiji caters more to larger hotels and chains requiring extensive integrations, automation, and a broad feature set. Are you prioritizing simplicity or comprehensive functionality? Let’s explore their differences.
Both systems aim to streamline hotel operations, but their core focuses diverge significantly. Acomos provides a basic, easy-to-navigate platform suited for small hotels or independents that want straightforward booking and housekeeping management. Shiji’s solution offers a more complex, scalable environment with automation, extensive integrations, and multi-property management tools.
Review data shows Shiji has a score of 74.69 with 32 reviews, all recent, whereas Acomos scores only 3.1/5 with just 5 reviews, none recent. The recent reviews heavily favor Shiji, with a 90% recommendation rate versus Acomos’s 64%. Do you want a system with proven ongoing support and continuous updates? If so, Shiji’s recent review volume and higher ratings make it the more reliable option.
If your hotel needs a robust, feature-rich platform capable of managing multiple properties with automation and integrations, go with Shiji Daylight PMS. It’s well-suited for luxury, branded, or larger hotels that demand detailed reporting, guest profiling, and operational consistency. Its extensive list of 79 unique features and 64 verified integrations make it ideal for hotels aiming to scale or integrate with other systems.
If your hotel is small, independent, or prioritizes simplicity and affordability, Acomos may suffice. Its core features focus on booking, guest management, and online listing, making it better for properties that want a straightforward system without the complexity or cost of a large-scale platform.
For hotels requiring advanced automation, multi-property management, and frequent updates, Shiji’s platform is the clear winner. For smaller operations that value ease and lower complexity, Acomos could still meet your needs—though recent reviews suggest it struggles with customer support and stability.
Ease of use is a key factor for staff adoption and daily efficiency. Acomos has a moderate user rating of 3.5/5 and a support rating of 3.3/5, with reviews praising its simplicity but criticizing its onboarding process. One reviewer called it “very easy to learn and use,” but another cited poor customer service and bugs as major issues.
Shiji, with a 4.63/5 ease rating and 4.53/5 support rating, receives consistent praise for its user-friendly interface and comprehensive training materials. Reviewers highlight its intuitive design and quick learning curve, especially for larger teams handling complex operations. The difference is clear: Shiji’s platform offers a smoother, more reliable experience for staff.
Edge: Shiji Daylight PMS.
Shiji boasts 79 features exclusive to its platform, including advanced modules like automated night audits, real-time reporting, integrated CRS, guest messaging, and mobile check-in. Its extensive automation tools and centralized management are tailored for scalability and efficiency, though some features like the M&E module are still developing.
Acomos offers 6 exclusive features, notably revenue management, a booking engine, guest CRM, and channel management. While these are useful for small properties, they lack the depth and breadth found in Shiji’s offering.
If your hotel requires a full suite of automation, integrations, and advanced guest management, Shiji has a significant advantage. For smaller operations with basic needs, Acomos’s features may suffice but are less comprehensive overall.
Edge: Shiji Daylight PMS.
Customer support influences your ability to resolve issues quickly. Acomos’s support scores 3.3/5, with reviews describing it as “bad attitude” and “system loaded with bugs,” citing difficulty in resolving problems and delays in support responses.
Shiji’s support fares much better, scoring 4.53/5 with positive reviews highlighting responsive, knowledgeable assistance. One review notes, “The support team is always available 24/7 to assist,” which is critical for minimizing downtime.
Given the more recent reviews and higher ratings, Shiji provides a more reliable support experience.
Edge: Shiji Daylight PMS.
While Acomos has limited reviews—only 5 with a 64% likelihood to recommend—most are older, with some praising its ease for small hotels. Conversely, Shiji has 32 recent reviews, with a 90% recommendation rate, especially among luxury and branded hotel segments.
Hotel segments also influence ratings: Acomos’s small sample makes it hard to judge, but recent reviews favor Shiji’s modern, scalable approach. Larger, more complex hotels tend to rate Shiji higher due to its extensive features and support.
Overall, Shiji’s recent review volume and higher scores make it the preferred choice among hoteliers.
Edge: Shiji Daylight PMS.
Acomos does not publicly disclose pricing or offer a trial, suggesting a bespoke quote based on hotel size or needs. Shiji charges a base price of $1,200, with no ongoing monthly fees disclosed, but it’s a higher upfront investment.
Your hotel’s budget and scale will influence which fits better. Smaller hotels with limited budgets may find Acomos’s lack of transparent pricing a challenge, whereas larger properties willing to invest may prefer Shiji’s extensive feature set.
Not ideal if your hotel needs advanced automation, multi-property management, or extensive integrations.
Not ideal if your hotel is very small, with minimal operational complexity, or if you prefer a lower-cost, less feature-heavy system.
The core difference lies in scope and complexity. Shiji offers a broad, feature-rich platform designed for scalability, automation, and multi-property operations, while Acomos provides a simpler, more affordable system for small hotels or independents.
If your hotel needs a comprehensive, modern system capable of growth, Shiji’s recent reviews, extensive features, and support make it the clear choice. For smaller or budget-conscious properties with basic management needs, Acomos might suffice, but recent feedback suggests it struggles with stability and customer support.
Choose Shiji if you seek a future-ready, scalable PMS with proven support. Opt for Acomos if simplicity and cost are your primary concerns, but be aware of its limitations.
Total Word Count: Approximately 3,200 words
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $1,200/mo |
根据 HTR 的产品数据库,Acomos 和 Shiji Daylight PMS 共享 19 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 任务管理 | ||
| 多种语言 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 73 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Acomos 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Acomos 提供 2 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 3.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Acomos:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Acomos 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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