The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 406 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
Stayntouch 表现出色 在 用户友好界面 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Mobile App.
基于 HTR 上 406 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,200/mo | From $800/mo |
| 经验证的评价 | 34 | 372 |
在分析了 406 条经验证的评价后,Shiji Group 用户最看重其 易于使用, 支持团队, 执行,而 Stayntouch 用户则强调 用户友好界面, 整合与入职, 系统性能和可靠性。点击任意主题查看评价者的反馈。
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客房管理和客房服务
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #53 2 条评价 | #18 51 条评价 |
| 中型(25-74 间客房) ▾ | #31 17 条评价 | #5 208 条评价 |
| 大型(75-199 间客房) ▾ | #11 13 条评价 | #7 29 条评价 |
| 超大型(200+ 间客房) ▾ | #22 2 条评价 | #2 58 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #33 17 条评价 | #6 220 条评价 |
| 豪华酒店 ▾ | #24 25 条评价 | #6 180 条评价 |
| 品牌/连锁酒店 ▾ | #22 19 条评价 | #3 152 条评价 |
| 长住酒店 ▾ | #45 2 条评价 | #14 17 条评价 |
按区域
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| 北美 ▾ | #33 4 条评价 | #4 262 条评价 |
| 欧洲 ▾ | #30 8 条评价 | #12 64 条评价 |
| 亚太 ▾ | #14 5 条评价 | #21 3 条评价 |
| 中东 ▾ | #5 14 条评价 | — |
Choosing a property management system (PMS) is crucial for your hotel's operational efficiency, guest satisfaction, and revenue growth. Both Shiji Daylight PMS and Stayntouch aim to simplify hotel management, but they do so with different strengths and target audiences. While Shiji Daylight offers a broad feature set rooted in traditional hotel management, Stayntouch emphasizes ease of use, mobile capabilities, and multi-property management. Which platform aligns better with your hotel’s current needs and future ambitions?
Both products aim to automate, organize, and connect your hotel operations, but their core philosophies diverge. Shiji Daylight’s extensive feature list and regional adaptability cater to larger hotel groups seeking comprehensive control, whereas Stayntouch’s intuitive interface and mobile-first approach appeal more to boutique hotels and chains prioritizing guest experience and staff agility. Are you ready to make a decision based on these differences?
Shiji Daylight PMS and Stayntouch are both designed to streamline operations, but their focus areas differ. Shiji Daylight, with its 45 shared features plus an additional 53 exclusive, offers detailed modules like group booking engines, integrated CRS, and advanced task management suited for large, complex hotel portfolios. Conversely, Stayntouch’s core strength lies in its simplicity, mobile access, and open API integrations, making it a favorite among smaller, tech-forward hotels.
Shiji’s product, despite a lower overall rating (0/5), benefits from a broad feature set and regional adaptability, particularly appealing if your hotel operates in multiple countries or requires extensive customization. Stayntouch, rated 4.56/5 with over 317 recent reviews, provides a user-friendly experience with a strong emphasis on guest interaction and multi-property management. Which features matter most for your hotel’s growth?
If your hotel needs a flexible, easy-to-learn platform with robust multi-property management, go with Stayntouch. Its intuitive interface, mobile capabilities, and strong third-party integrations make it ideal for boutique hotels, resorts, or chains that prioritize guest experience and quick onboarding.
If your hotel requires a comprehensive, feature-rich system with extensive regional customization, consider Shiji Daylight. Its detailed modules for guest profiles, online check-in, and integrated revenue management suit large hotel groups or properties with complex operations. Are you looking for simplicity and speed, or depth and customization?
Stayntouch consistently outperforms in user satisfaction, highlighted by its 4.7/5 ease of use rating and over 26 recent reviews. Users praise its intuitive screens, quick onboarding, and mobile interface, which enables staff to manage operations from anywhere. Review quotes describe Stayntouch as “very easy to use every day,” with an “efficient training process” and “friendly interface for operators.”
Shiji Daylight, rated 4.63/5 for ease of use with only 32 reviews, is described as “versatile, easy to learn and operate,” but some users note that system speed and customization options could improve. The limited reviews and lower recent activity suggest less confidence in its current usability. Edge: Stayntouch.
Shiji Daylight boasts 53 features exclusive to its platform, including guest profiles, multi-lingual support, task management, digital registration, and automated night audits. It also offers advanced modules like integrated CRS, housekeeper mobile apps, and automated reminders—features that support large hotel groups with complex needs.
Stayntouch offers 4 unique features, such as a revenue management module, mobile app, booking engine, and channel manager, all tailored for simplicity and mobility. While its core features suffice for many hotels, Shiji’s broader set of modules might better meet diverse operational needs. Edge: Shiji Daylight.
Customer support ratings favor Stayntouch at 4.68/5, with recent reviews emphasizing “excellent, friendly, and thorough training,” and “support always available.” Users appreciate the quick response times and proactive onboarding, describing it as “support that genuinely helps.”
Shiji Daylight support scores 4.53/5, with reviews noting “professional and helpful” support, but some mention the implementation process could be smoother and that response times may lag during peak periods. Given the volume and recency of reviews, Stayntouch’s support currently has a slight edge.
With 317 reviews and recent activity, Stayntouch’s 4.56/5 rating surpasses Shiji’s 0/5. Hoteliers across various segments — from boutique hotels to independent resorts — frequently highlight its user-friendly design, quick onboarding, and effective training.
In contrast, Shiji’s reviews are fewer and often mention system speed issues and customization limitations, with predominantly positive remarks about its comprehensive feature set. For current hotelier satisfaction, Stayntouch clearly leads. Edge: Stayntouch.
Shiji Daylight’s pricing starts at $1,200 per month, with no indication of free trials or implementation fees. Its higher cost reflects its extensive feature set and suitability for larger hotel groups that need deep customization.
Stayntouch’s base price is $800 per month, also without a trial, but offers a more accessible entry point for small to mid-sized hotels seeking a streamlined, mobile-first solution. Both models lack detailed tier breakdowns, so your choice depends on your budget and feature requirements.
Hotels that benefit most from Shiji Daylight are:
Not ideal if your hotel is small, requires simple operations, or prioritizes quick setup without extensive customization.
Stayntouch is best suited for:
Not ideal if your hotel operates in regions with strict customization needs or prefers a traditional, feature-heavy PMS with extensive modules.
The core difference is their approach: Stayntouch emphasizes simplicity, mobility, and speed, while Shiji Daylight offers a broad, feature-rich environment designed for large, complex hotel organizations.
If your hotel values ease of use, rapid deployment, and guest-centric features, go with Stayntouch. It’s rated significantly higher with over 300 reviews and recent activity, indicating strong ongoing support and satisfaction.
Choose Shiji Daylight if your operations demand a highly customizable, all-encompassing platform with extensive modules and regional control. Its comprehensive feature set and adaptability make it ideal for large, multi-regional hotel groups, despite the lower current review activity.
In conclusion, for most hotels actively seeking a proven, well-reviewed solution, Stayntouch provides a more reliable and user-friendly experience today. However, if your organization needs an expansive, adaptable system and can handle a more complex setup, Shiji Daylight remains a solid contender.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,200/mo | From $800/mo |
根据 HTR 的产品数据库,Shiji Daylight PMS 和 Stayntouch 共享 45 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 任务管理 | ||
| 多种语言 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 移动应用 | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 45 项功能存在差异。
我们分析了 9 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
酒店从业者喜爱的方面
该系统直观的设计便于操作,非常适合快速培训新员工。其醒目的视觉和组织元素有助于加快任务执行速度,提升员工能力,从而改善与顾客的互动体验。
Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设... Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设置方面。
Stayntouch 的服务总体可靠,很少出现重大故障,并通过云端提供持续支持。尽管总体评价良好,但一些用户也对公司快速发展背景下解决复杂问题的速度表示担忧。
酒店从业者提出异议的方面
虽然用户普遍称赞其易于访问且支持运营的报告,但他们也指出需要更具适应性的报告功能。一些报告缺乏细节或难以操作,凸显了可定制分析解决方案的必要性。
客房分配和客房服务功能因提升运营效率而获得积极反馈。然而,用户希望客房日志查看和任务安排功能能够得到改进,以满足特定的管理需求。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Shiji Daylight PMS 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。Shiji Daylight PMS 提供 64 个经验证的集成合作伙伴,而 Stayntouch 提供 189 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Shiji Daylight PMS:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Shiji Group 的 HT Score 为 75,Stayntouch 的为 91。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问