The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 43 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Agilysys Hospitality Solutions 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Xi Ruan Westsoft 表现出色 .
基于 HTR 上 43 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,000/mo | Contact sales |
| 经验证的评价 | 43 | 0 |
在分析了 43 条经验证的评价后,Agilysys Hospitality Solutions 用户最看重其 用户友好型设计, 全面的功能, 定制和解决方案,而 Xi Ruan Westsoft 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Xi Ruan Westsoft |
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| 小型(10-24 间客房) | #54 2 条评价 | — |
| 中型(25-74 间客房) ▾ | #41 9 条评价 | — |
| 大型(75-199 间客房) | #25 4 条评价 | — |
| 超大型(200+ 间客房) ▾ | #6 11 条评价 | — |
按物业类型
| 细分市场 |
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Xi Ruan Westsoft |
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| 精品酒店 ▾ | #45 9 条评价 | — |
| 豪华酒店 ▾ | #29 13 条评价 | — |
| 品牌/连锁酒店 | #48 3 条评价 | — |
按区域
| 细分市场 |
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Xi Ruan Westsoft |
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| 北美 ▾ | #21 24 条评价 | — |
| 亚太 | #27 1 条评价 | — |
Choosing the right property management system (PMS) is critical for your hotel's daily operations and long-term success. Agilysys PMS by Agilysys Hospitality Solutions offers a feature-rich, widely-reviewed platform, whereas FoxHis by Xi Ruan Westsoft is less established with no recent reviews or features listed. Your decision hinges on your hotel’s size, complexity, and need for proven systems versus emerging solutions.
Agilysys is the clear leader in review volume and recent feedback, making it the more reliable choice today. Are you ready to dive into the specifics to see which PMS aligns best with your needs?
Agilysys PMS caters to a broad spectrum of hotel types, especially resorts, casinos, and branded properties, with over 42 reviews in the last six months. It offers an extensive suite of 54 features, including guest communication, booking engine, and integrated payment systems, designed specifically for hospitality operations. Conversely, FoxHis has no listed features or recent reviews, making it impossible to gauge its suitability or maturity.
While Agilysys has a high satisfaction rate with a 79% likelihood to recommend, FoxHis remains untested by recent user feedback. Given the lack of recent reviews and feature data for FoxHis, your hotel should consider whether an unproven platform can meet your operational needs.
If your hotel needs a proven, comprehensive PMS with a wide array of features, go with Agilysys. Its extensive integration options, multi-lingual support, and real-time reporting are ideal for large or complex properties seeking operational efficiency and guest personalization.
If your hotel prefers a simplistic, potentially less expensive solution with AI-driven insights, FoxHis might appeal if it proves reliable in the future. But with no recent user feedback or features, Agilysys remains the safer choice for hotels prioritizing stability and proven functionality.
Agilysys PMS boasts a user-friendly interface with a 4.36/5 ease-of-use rating based on recent reviews. Users highlight its logical button setup and accessibility, noting that training new staff is manageable, especially with available tutorials. It has a solid onboarding score of 3.69/5, indicating reasonable ease of staff adoption.
In contrast, FoxHis has no publicly available ratings or reviews on ease of use, making it impossible to assess its user experience. Based on data, Agilysys is clearly easier to implement and operate, especially for properties with seasonal staff or high turnover.
Edge: Agilysys PMS
Agilysys PMS offers 54 features, including guest profiles, digital registration, automated night audits, channel management, payment processing, and mobile apps. Its features cover nearly every aspect of hotel management, with options for revenue management, guest communication, and integrated ID scanners, giving your team extensive tools.
FoxHis does not list any features, leaving their scope and depth unknown. With no feature set publicly available, Agilysys’s comprehensive offerings clearly provide a tangible advantage, especially for hotels needing a wide-ranging management platform.
Edge: Agilysys PMS
Agilysys has a customer support rating of 3.92/5 and an onboarding score of 3.69/5, with recent reviews praising its responsiveness and helpfulness. Hoteliers describe support as generally good, though some mention delays in feature updates and customer service responses, which can cause frustration.
Since FoxHis has no reviews or support ratings available, it’s impossible to evaluate its customer service. Given Agilysys’s established presence and recent review activity, it provides a more dependable support experience for your team.
Edge: Agilysys PMS
Agilysys PMS integrates with 23 verified partners, including notable platforms like SiteMinder, Revinate, and Springer-Miller Systems. This extensive integration ecosystem helps streamline your hotel’s tech stack, reducing manual work and third-party costs.
FoxHis, with zero listed integrations, offers no indication of connectivity with other systems, which could limit operational flexibility and scalability. For hotels seeking a mature, interconnected platform, Agilysys’s integrations are a significant benefit.
Edge: Agilysys PMS
Agilysys PMS has a high review count, with 42 recent reviews and an overall rating of 3.22/5. Property types like brand hotels and resorts rate it favorably, with some reviews highlighting it as easy to learn and efficient for daily operations.
FoxHis has no reviews or ratings available, making it impossible to determine user satisfaction. Based on review volume and recent feedback, Agilysys is the more trusted and validated option for hoteliers.
Edge: Agilysys PMS
Agilysys PMS is priced at a base fee of $1,000, with no indication of monthly or per-room charges, and no free trial offered. Pricing appears straightforward, but potential added costs for implementation or add-ons may exist.
FoxHis does not disclose any pricing information, which complicates budget planning. For hotels seeking transparency and predictable costs, Agilysys offers the advantage of a clear price point.
Not ideal if your hotel is very small or budget-constrained, as the system’s depth might be more than necessary.
Not ideal if your property requires robust integrations, extensive features, or proven support.
Agilysys PMS is a proven, comprehensive platform with a broad feature set, extensive integrations, and recent positive reviews. Its usability and support make it suitable for mid-size to large hotels, resorts, and properties with complex needs.
FoxHis remains unreviewed and featureless, positioning it as an untested option that might suit very small or experimental hotels willing to accept risk. For hotels prioritizing reliability, Agilysys is the clearly superior choice.
If you want a trusted, well-rated system with proven features and support, Agilysys fits your needs. If your hotel is small and you’re interested in emerging AI insights, FoxHis might be worth watching but not yet relying on.
Final verdict: For most hotels, Agilysys PMS is the recommended choice today.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Xi Ruan Westsoft | |
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| Starting Price | From $1,000/mo | — |
根据 HTR 的产品数据库,Agilysys PMS 和 FoxHis 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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Xi Ruan Westsoft |
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| RevPaR 和 ADR 报告 | ||
| 交易电子邮件(预订、作品集等) | ||
| 多币种 | ||
| 直接计费 | ||
| 自动夜间审计 | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 42 项功能存在差异。
酒店从业者喜爱的方面
该系统用户友好,易于操作,这对于季节性员工的酒店来说至关重要,因为它可以减少培训时间。这对于快速员工入职至关重要。
该产品提供一系列功能,包括处理完整的客人旅程和前台、水疗、销售等服务的各种模块,所有这些都来自单一供应商。
该公司以根据具体业务挑战定制解决方案并积极响应客户反馈而闻名。定制解决方案可满足独特的房地产需求。
酒店从业者提出异议的方面
一些评论提到,增强功能请求延迟,支持响应速度变慢,影响了服务质量。客户期望更快的沟通和更新。
Agilysys Versa is praised for seamlessly integrating various systems, which improves operational efficiency. This integration covers F&B, Sales, PMS,... Agilysys Versa is praised for seamlessly integrating various systems, which improves operational efficiency. This integration covers F&B, Sales, PMS, and more, helping streamline operations.
独特功能
评分差异最大的方面
这取决于您的需求。Agilysys PMS 和 FoxHis 共享许多核心 Property Management Systems 功能,但各有独特的能力。Agilysys PMS 提供 23 个经验证的集成合作伙伴,而 FoxHis 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Agilysys PMS 在易用性方面领先,评分为 4.4/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Agilysys PMS:否。FoxHis:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Agilysys Hospitality Solutions 的 HT Score 为 72,Xi Ruan Westsoft 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问