Amenitiz PMS vs. Mews PMS: 哪个更适合您?

更新于 October 28, 2026  ·  已分析 942 条经验证的评价

摘要

我们分析了 942 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:

Amenitiz 表现出色 在 customer support 方面 .

Mews 表现出色 在 ease of use and ROI 方面 — 尤其适合 independent 类型的住宿设施 (4.9/5) ,拥有独特功能如 Revenue management module and Guest CRM.

查看下方完整分析 ↓

Amenitiz PMS 与 Mews PMS 相比如何?

基于 HTR 上 942 条经验证的酒店经营者评价的并排评分。

HTScore
0
99
推荐可能性
100%
92%
易用性
3.0/5
4.7/5
客户支持
5.0/5
4.3/5
性价比
4.0/5
4.4/5
起始价格 联系销售 起价 $900/月
经验证的评价 1 941

Amenitiz PMS 与 Mews PMS 的优缺点是什么?

在分析了 942 条经验证的评价后,Amenitiz 用户最看重其 ,而 Mews 用户则强调 易用性和直观界面, 客户支持与培训, 自动化与工作流程效率。点击任意主题查看评价者的反馈。

Amenitiz Amenitiz Mews Mews
优点
+ 易用性和直观界面 ▾
+ 客户支持与培训 ▾
+ 自动化与工作流程效率 ▾
+ 集成与开放API ▾
缺点
− 账单、发票与支付 ▾
− 报告与分析 ▾
− 多酒店和集团管理 ▾

Amenitiz 对比 Mews:按酒店细分市场排名

各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。

按酒店规模

细分市场 Amenitiz Amenitiz Mews Mews
小型(10-24 间客房) ▾ #84 0 条评价 #3 363 条评价
中型(25-74 间客房) ▾ — #1 386 条评价
大型(75-199 间客房) ▾ — #2 80 条评价
超大型(200+ 间客房) ▾ — #3 49 条评价

按酒店类型

细分市场 Amenitiz Amenitiz Mews Mews
精品酒店 ▾ #86 0 条评价 #2 505 条评价
豪华酒店 ▾ #75 0 条评价 #5 238 条评价
品牌/连锁酒店 ▾ #73 0 条评价 #2 181 条评价
长住酒店 ▾ — #1 139 条评价

按区域

细分市场 Amenitiz Amenitiz Mews Mews
北美 ▾ — #8 110 条评价
欧洲 ▾ #47 0 条评价 #1 714 条评价
亚太 ▾ — #10 17 条评价
中东 ▾ — #30 8 条评价

The Decision

Choosing the right PMS is crucial for your hotel’s operational efficiency, guest satisfaction, and growth. Amenitiz and Mews both aim to simplify management, but their core differences in scale, features, and recent reviews significantly influence which is better suited for your property. Does one stand out more clearly in supporting your specific needs?

Amenitiz promises an all-in-one platform tailored for small, independent hotels, focusing on centralizing operations. Mews, on the other hand, offers a highly scalable cloud-native system with a vast ecosystem of integrations, supporting a broader range of hotel types and sizes. So, which fits your hotel’s future better?

Is Amenitiz or Mews Better for Hotels?

Amenitiz’s appeal hinges on its integrated approach designed specifically for small properties and independent hotels. However, it has a glaring lack of recent reviews and an overall rating of 0/5, which raises questions about its current support and functionality. Mews boasts over 759 reviews, with a recent 41 reviews in the past six months, giving it a current rating of 4.62/5. Its support and onboarding ratings are also notably higher, indicating a more reliable vendor.

Both promise to streamline operations, but Mews’s extensive feature set—59 features exclusive to its platform—means your team gains tools like advanced revenue management, guest CRM, and a robust channel manager. Amenitiz, with zero unique features listed, appears limited to basic property management and distribution. Do you want a platform that evolves with your hotel’s needs?

Mews PMS vs Amenitiz PMS: Which Should Your Hotel Choose?

If your hotel needs a flexible, multi-property capable system with comprehensive automation, go with Mews. Its broad feature set and extensive third-party integrations cater to mid-size and larger hotels or hotel groups aiming for scalability. Amenitiz might seem appealing for a small hotel wanting an all-in-one solution but is hampered by its limited reviews and unclear support structure.

For boutique hotels, hostels, or properties that prioritize modern integrations and automation, Mews’s proven track record makes it the clear choice. If your property is a small independent with straightforward needs and minimal future growth plans, Amenitiz could suffice—though the lack of recent reviews raises concern about ongoing support.

Is Amenitiz or Mews Easier to Use?

Mews’s UI/UX scores are a near-perfect 4.7/5, and reviews praise its intuitive interface, quick onboarding, and mobile access, making staff adoption smooth. Amenitiz’s rating is 0/5, and no recent reviews are available, suggesting either a lack of support or unresolved usability issues. One review calls Mews “the most user-friendly hospitality cloud on the market,” emphasizing how quickly teams can adapt to it.

Edge: Mews.

Which Has Better Features: Amenitiz or Mews?

Mews offers 59 features exclusive to its platform, including multi-lingual support, revenue management, guest CRM, online check-in, automated reminders, and a mobile app—many of which Amenitiz lacks entirely. Amenitiz shows zero listed features beyond basic property management, distribution, and booking tools, making it a minimal solution.

If you need advanced automation, guest engagement tools, and detailed reporting, Mews clearly leads. Amenitiz’s limited feature scope limits its ability to support growth or complex operations.

Edge: Mews.

Which Has Better Customer Support: Amenitiz or Mews?

Mews’s support ratings are 4.27/5, with recent reviews describing their onboarding as structured and support as responsive, despite some occasional bugs. Many hoteliers appreciate their quick problem resolution and ongoing updates. Amenitiz, with no recent reviews or support ratings, leaves uncertainty about ongoing assistance and system stability.

Based on current data, Mews’s support infrastructure is more reliable and well-regarded. If support quality is critical to your decision, Mews is the safer choice.

Edge: Mews.

Which Has More Integrations: Amenitiz or Mews?

Mews’s marketplace features over 335 verified partners, including major integrations with Lightspeed, CheKin, and Sage, plus a vast array of third-party tools—making it highly adaptable. Amenitiz’s integration count is only five, with shared partners like Lightspeed and CheKin, indicating a limited ecosystem.

If your hotel relies on a diverse tech stack, Mews’s extensive integrations offer flexibility and future-proofing. Amenitiz’s fewer connections might restrict your ability to customize or scale.

Edge: Mews.

Which Do Hoteliers Rate Higher: Amenitiz or Mews?

Amenitiz has no recent reviews or ratings, so current user sentiment can’t be gauged. Mews enjoys a 4.62/5 rating from 759 reviews, with recent feedback emphasizing its ease of use, automation, and support. Hoteliers in boutique, city center, and hostel segments praise Mews’s modern design, automation, and extensive feature set.

Given the volume and recency of reviews for Mews, it is the more trusted option. Its high NPS score of 9.12/10 further confirms user satisfaction.

Edge: Mews.

How Much Do Amenitiz and Mews Cost?

Amenitiz’s pricing details are unavailable, and its lack of reviews suggests a less transparent pricing model. Mews charges a base fee of $900, with no additional implementation or monthly per-room fees, making it transparent and predictable.

If your hotel is looking for clear, predictable pricing aligned with scalable features, Mews offers that certainty. Amenitiz’s opaque pricing structure raises questions about hidden costs or value.

What Type of Hotel Should Use Amenitiz?

  • Hotels that prioritize a simple, all-in-one management system for small operations.
  • Guesthouses, B&Bs, or boutique properties with minimal complexity.
  • Small hotel groups or independent hotels seeking basic distribution and reservation management.
  • Teams that want a quick setup with minimal technical requirements.

Not ideal if:

  • You manage multiple properties with complex needs.
  • You require deep automation, integrations, or scalable features.
  • Support and recent reviews are important to your decision.

What Type of Hotel Should Use Mews?

  • Boutique hotels, hostels, and small to mid-sized properties seeking automation.
  • Hotel groups managing multiple properties with centralized control.
  • Properties needing extensive third-party integrations and flexible configurations.
  • Hotels looking for a modern, intuitive interface with quick onboarding.
  • Operators prioritizing guest experience through online check-in, contactless payments, and automation.

Not ideal if:

  • You run a very small, low-tech property with minimal needs.
  • Budget constraints prohibit investing in a scalable, feature-rich system.
  • You prefer a vendor with very limited user feedback or community support.

Mews vs Amenitiz: The Bottom Line for Hotels

Mews offers a comprehensive, flexible platform with a proven track record, extensive features, and a broad ecosystem. Its recent reviews and high ratings make it the clear choice for hotels aiming for growth, automation, and superior guest experiences.

Amenitiz appears limited, with no recent user feedback, minimal features, and unclear support. It might serve very small properties with straightforward needs, but its lack of recent reviews and limited ecosystem make it a risky choice for most hotels.

If your property wants a reliable, scalable PMS that supports your growth, go with Mews. If your needs are minimal and your property small, Amenitiz might suffice—though the lack of current support data is concerning.

Amenitiz PMS 和 Mews PMS 的价格是多少?

酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。

Amenitiz Amenitiz Mews Mews
起始价格 — 起价 $900/月

功能对比:Amenitiz PMS 与 Mews PMS

这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。

功能 Amenitiz Amenitiz Mews Mews
▾ 会计与金融
0%
100%
直接计费
RevPaR 和 ADR 报告
多币种
交易电子邮件(预订、作品集等)
自动夜间审计
▾ 营销与电子商务
0%
100%
访客通信(短信)
原生电子邮件营销
客人资料
客户关系管理
礼品卡
频道管理员
预订引擎
交易电子邮件(预订、作品集等)
▾ 管理和配置
0%
75%
集中的用户和角色管理
多种语言
基于云
在前提
▾ 用户管理
0%
100%
访客通信(短信)
客人资料
集中消息传递
交易电子邮件(预订、作品集等)
▾ 前台
0%
92%
移动设备笔记和任务(语音转文本)
移动应用
自动夜间审计
日历视图
多种语言
任务管理
自动提醒
客人资料
平板电脑/自助服务终端值机
付款请求
集中消息传递
自动空间优化
▾ 群组管理
0%
100%
组功能
自动空间优化
▾ 宾客体验
0%
100%
集成身份证和护照扫描仪
数字注册
访客应用
网上值机
在线结帐
来宾消息
交易电子邮件(预订、作品集等)
身份证扫描和注册预填
大堂售货亭
▾ 家政
0%
100%
管家模块
家政移动应用程序
实时状态更新
自动分配
实时报告
轮班计划
员工信息
在线结帐
▾ 付款
0%
100%
集成支付终端和读卡器
直接计费
多币种
交付过程
付款请求
▾ 预订管理
0%
100%
RevPaR 和 ADR 报告
礼品卡
频道管理员
综合 CRS
拖放磁带图
费率管理
自动空间优化
基于规则的房间分配
交易电子邮件(预订、作品集等)
▾ 收入管理
0%
100%
RevPaR 和 ADR 报告
自定义费率
辅助收入跟踪
收益管理模块
基本定价
▾ 税务与合规
0%
100%
符合 PCI 标准
符合 GDPR
SOC2 投诉
税务配置
▾ 支持与培训
0%
100%
在线 24/7 支持
▾ 食品与饮料
0%
100%
EPoS
▾ 温泉
0%
0%
水疗和健康模块

实际成果:Amenitiz 对比 Mews(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Amenitiz Amenitiz

该目标暂无已发布的案例研究。

Mews Episode Tbilisi 小型
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
提高运营效率
Amenitiz Amenitiz

该目标暂无已发布的案例研究。

Mews Aplend Apartments 中型
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
改善宾客体验
Amenitiz Amenitiz

该目标暂无已发布的案例研究。

Mews Leven Manchester 小型
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester

Amenitiz 对比 Mews:总结

Amenitiz
Amenitiz
5.0/5 来自 1 条评价
3.0/5 易用性 5.0/5 客户支持 5 个集成
查看资料
Mews
Mews
4.6/5 来自 941 条评价

酒店经营者喜爱的方面

易用性和直观界面 83% 正面

最一致的积极评价是 Mews 对酒店团队来说易于学习和使用,具有清晰、现代的界面,帮助新员工快速实现生产力。评论者经常提到,简洁的布局减少了点击次数,加快了... 最一致的积极评价是 Mews 对酒店团队来说易于学习和使用,具有清晰、现代的界面,帮助新员工快速实现生产力。评论者经常提到,简洁的布局减少了点击次数,加快了日常工作流程,并使前台和运营团队的培训变得更容易。

客户支持与培训 70% 正面

用户常常称赞 Mews 支持团队、客户经理和培训专家的响应速度和帮助程度,尤其是在实施和变革管理期间。同时,这也是一个反复被提及的批评点:一些评价提到工单解... 用户常常称赞 Mews 支持团队、客户经理和培训专家的响应速度和帮助程度,尤其是在实施和变革管理期间。同时,这也是一个反复被提及的批评点:一些评价提到工单解决缓慢、支持方式过于聊天化,或培训内容对复杂酒店配置来说过于通用。

自动化与工作流程效率 82% 正面

用户通常表示 Mews 能减少预订、支付、邮件、入住/退房和客房服务等方面的重复行政工作。酒店重视节省的时间,因为团队可以将更多精力放在客人身上,而减少手动... 用户通常表示 Mews 能减少预订、支付、邮件、入住/退房和客房服务等方面的重复行政工作。酒店重视节省的时间,因为团队可以将更多精力放在客人身上,而减少手动操作,尤其在高峰期。

酒店经营者提出异议的方面

账单、发票与支付 54% 负面

账单和支付处理是讨论最频繁的领域之一,许多用户称赞自动支付、房费收费和支付链接。然而,这也是一个常见的痛点:评论者经常提到退款处理、发票更正、拆分账单... 账单和支付处理是讨论最频繁的领域之一,许多用户称赞自动支付、房费收费和支付链接。然而,这也是一个常见的痛点:评论者经常提到退款处理、发票更正、拆分账单、对账以及公司账单等操作复杂或不够直观。

报告与分析 62% 负面

报告被广泛重视,因为它能让管理者了解入住率、收入和运营趋势,但许多用户希望有更多的自定义、更好的筛选功能,以及报告之间更可靠的一致性。几位评审特别提到... 报告被广泛重视,因为它能让管理者了解入住率、收入和运营趋势,但许多用户希望有更多的自定义、更好的筛选功能,以及报告之间更可靠的一致性。几位评审特别提到商业智能、分析仪表盘和导出选项是 Mews 可以更好支持数据驱动决策的方面。

排名更高的方面

小型(10-24 间客房) #3 vs #84
超小型(少于 10 间客房) #12 vs #41
住宿加早餐与客栈 #3 vs #69
精品酒店 #2 vs #86

独特功能

多种语言 多币种 收益管理模块 预订引擎 客户关系管理
4.7/5 易用性 4.3/5 客户支持 352 个集成
访问官网

评分差异最大的方面

综合评分 Mews 4.6 vs 0.0 (+4.6)
易用性 Mews 4.7 vs 3.0 (+1.7)
客户支持 Amenitiz 5.0 vs 4.3 (+0.7)
性价比 Mews 4.4 vs 4.0 (+0.4)
上手体验 Mews 4.4 vs 0.0 (+4.4)

关于 Amenitiz PMS 与 Mews PMS 的常见问题

Amenitiz PMS 能否替代 Mews PMS?

这取决于您的需求。Amenitiz PMS 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Amenitiz PMS 提供 5 个经验证的集成合作伙伴,而 Mews PMS 提供 352 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速上手。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 3.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。

Amenitiz PMS 或 Mews PMS 是否提供免费方案?

Amenitiz PMS:否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Amenitiz PMS 和 Mews PMS?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Amenitiz 的 HT Score 为 0,Mews 的为 99。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量 ▾

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性 ▾

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分 ▾

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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