The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Newbook |
|---|---|---|
| 小型(10-24 间客房) ▾ | #24 16 条评价 | — |
| 中型(25-74 间客房) | #27 4 条评价 | — |
| 大型(75-199 间客房) | #20 1 条评价 | — |
按物业类型
| 细分市场 |
|
Newbook |
|---|---|---|
| 精品酒店 ▾ | #27 8 条评价 | — |
| 豪华酒店 ▾ | #28 5 条评价 | — |
| 品牌/连锁酒店 | #26 4 条评价 | — |
| 长住酒店 | #24 2 条评价 | — |
按区域
| 细分市场 |
|
Newbook |
|---|---|---|
| 北美 | #39 1 条评价 | — |
| 欧洲 ▾ | #8 38 条评价 | — |
Choosing the right hotel management software hinges on understanding each product’s strengths and limitations. Amenitiz and NewBooks serve vastly different purposes—Amenitiz is designed specifically for independent hotels, B&Bs, and guesthouses seeking an all-in-one platform, while NewBooks caters primarily to book retailers and publishers. Your decision should depend on your property type, operational needs, and the level of support you require. Are you looking for a comprehensive hotel management solution or a specialized platform for inventory and content management?
Amenitiz is the clearly dominant choice, backed by over 38 reviews and recent feedback, with a 4.6/5 Trustpilot rating. In contrast, NewBooks has no reviews in the last six months and a total review count of zero, making Amenitiz the stronger, more reliable option for hoteliers.
Amenitiz and NewBooks are built for entirely different markets. Amenitiz offers extensive hotel-specific features, including a booking engine, channel manager, website builder, and payment processing, all in a single platform, tailored to independent properties in Europe. NewBooks, on the other hand, is a software platform optimized for book retailers and publishers, with a focus on inventory and review management through AI-powered tools.
While Amenitiz aims to streamline property operations with a unified system, NewBooks’s core functionality revolves around cataloging and sales automation, not property management. Consequently, their divergence is clear: Amenitiz addresses hotel operational challenges head-on, offering more than 50 unique features, whereas NewBooks’s offerings are niche-specific, not aligned with hotel management.
Would your team benefit from a dedicated hotel platform, or is your focus on inventory management? Amenitiz’s reviews and features indicate it’s the better fit for hotel operators, especially in Europe, but the lack of recent feedback on NewBooks leaves its suitability for hotels highly uncertain.
If your hotel needs a comprehensive, all-in-one management system with positive recent reviews, go with Amenitiz. Its 38 reviews from verified users, a 4.6/5 rating, and high ease of use (4.09/5) make it a reliable choice for independent hotels and B&Bs looking to consolidate operations.
If, however, your hotel’s core focus is inventory management, cataloging, or content review—especially if your property is more akin to a bookstore or publisher—then NewBooks might be relevant. But given the absence of recent hotel reviews and specific hotel features, Amenitiz is the clear leader for hotel management.
Amenitiz boasts a high ease of use score of 4.09/5, with users praising its intuitive interface, fast onboarding process (most properties onboard within 3–4 weeks), and straightforward navigation. Reviewers appreciate the simple setup, comprehensive tutorials, and responsive support, despite some concerns about support responsiveness.
In contrast, NewBooks has no recent reviews or user ratings applicable to hotel management, making it impossible to assess its usability for hoteliers. The absence of user feedback about NewBooks’s interface or onboarding means Amenitiz’s usability edge remains decisive.
Edge: Amenitiz
Amenitiz offers over 54 features explicitly designed for hotel management, including a channel manager, booking engine, website builder, guest CRM, online check-in, revenue management, and integrated payment processing. These features are tailored to streamline operations, improve direct bookings, and enhance guest experiences.
NewBooks provides AI-powered review summaries, inventory management, and personalized book suggestions—features highly relevant to book retailers or publishers. It lacks any hotel-specific tools or integrations, making it irrelevant for hotel use.
Edge: Amenitiz
Amenitiz’s support score of 3.99/5, based on 38 reviews, indicates generally favorable experiences, though some users mention delays. Hoteliers praise its responsive team, especially for onboarding and technical assistance, but point out room for improvement in support responsiveness during busy periods.
NewBooks has no recent reviews or ratings to evaluate support quality. Without user feedback, we cannot assess whether it offers reliable assistance for hotel clients. Consequently, Amenitiz’s support reputation makes it the more dependable choice.
Edge: Amenitiz
Amenitiz integrates with five verified partners, including Lightspeed, CheKin, and Vikey S.r.l., providing connectivity with major OTAs and other hotel-related tools. Its synchronization with over 150 OTAs and metasearch channels ensures streamlined reservations and reduced overbooking risks.
NewBooks has no verified integrations listed, indicating limited or nonexistent connectivity with hotel systems. Given the importance of integrations in hotel operations, Amenitiz’s broader partner network clearly offers more flexibility.
Edge: Amenitiz
Amenitiz’s 38 reviews in the last six months yield an 85% likelihood to recommend, with property types including Bed & Breakfasts and Inns rating it highly for features like website customization and channel management. Its recent reviews praise its ability to boost direct bookings and streamline daily tasks.
NewBooks has no recent reviews or ratings from hoteliers, making it impossible to assess user satisfaction in the hotel sector. Based on available data, Amenitiz holds a significant lead.
Edge: Amenitiz
Amenitiz charges a base price of $600 per month, with no freemium or trial options. There are no implementation fees, and most features are included in this flat rate.
Pricing for Newbook is not publicly disclosed, and no trial or freemium options are listed. Its undisclosed pricing makes it difficult to compare directly, but Amenitiz’s transparent fee structure favors hotel operators seeking clarity.
Not ideal if:
Not ideal if:
In summary, Amenitiz offers a dedicated, all-in-one hotel management platform with recent, positive reviews, making it the clear choice for hoteliers seeking a reliable, feature-rich solution. Its extensive integrations, user-friendly design, and European localization support ensure it meets the core needs of independent properties.
NewBooks, while innovative within its niche, lacks recent hotel-focused reviews and features, rendering it unsuitable for hotel management. Its strengths lie in inventory and review content management for retailers and publishers, not in property operations.
If your hotel aims to improve direct bookings, streamline operations, and rely on a well-supported platform, Amenitiz stands out as the better investment. Choose NewBooks only if your business model aligns strictly with its inventory and content management focus, not hotel operations.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
|
Newbook |
|---|---|---|
|
▾
会计与金融
|
|
|
| 多币种 | ||
| 礼品卡 | ||
| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 交易电子邮件(预订、账单等) | ||
| 自动化夜间审计 | ||
| 付款请求 | ||
|
▾
营销与电子商务
|
|
|
| 原生电子邮件营销 | ||
| 团体预订引擎 | ||
| 网站开发 | ||
| 预订引擎 | ||
| 频道管理员 | ||
| 礼品卡 | ||
| 交易电子邮件(预订、账单等) | ||
| 宾客沟通(短信) | ||
| 原生电子邮件营销 | ||
| 宾客资料 | ||
| 客户关系管理 | ||
|
▾
管理和配置
|
|
|
| 多种语言 | ||
| 多币种 | ||
| 集中用户和角色管理 | ||
|
▾
用户管理
|
|
|
| 原生电子邮件营销 | ||
| 客人反馈管理 | ||
| 礼品卡 | ||
| 交易电子邮件(预订、账单等) | ||
| 宾客资料 | ||
| 集中消息传递 | ||
|
▾
前台
|
|
|
| 客人反馈管理 | ||
| 家政 | ||
| 物业管理系统 | ||
| 自动化夜间审计 | ||
| 移动设备笔记和任务(语音转文本) | ||
| 移动应用程序 | ||
| 日历视图 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
|
▾
群组管理
|
|
|
| 组功能 | ||
| 自动空间优化 | ||
|
▾
宾客体验
|
|
|
| 客人反馈管理 | ||
| 礼品卡 | ||
| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用程序 | ||
| 网上值机 | ||
| 网上结账 | ||
| 宾客留言 | ||
| 交易电子邮件(预订、账单等) | ||
| 平板电脑/自助值机 | ||
|
▾
家政
|
|
|
| 家政 | ||
| 自动空间优化 | ||
| 客房服务手机应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班规划 | ||
| 员工信息 | ||
| 网上结账 | ||
|
▾
付款
|
|
|
| 多币种 | ||
| 礼品卡 | ||
| 付款请求 | ||
| 直接计费 | ||
| 自动提醒 | ||
| 集成支付终端和读卡器 | ||
|
▾
预订管理
|
|
|
| 评分购物模块 | ||
| 物业管理系统 | ||
| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放式磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 自动分配 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、账单等) | ||
|
▾
收入管理
|
|
|
| 评分购物模块 | ||
| 收益管理模块 | ||
| 定价情报 | ||
| 频道管理员 | ||
| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 基本定价 | ||
|
▾
税务与合规
|
|
|
| 符合 PCI 标准 | ||
| 符合 GDPR 规定 | ||
| SOC2投诉 | ||
| 税务配置 | ||
|
▾
支持与培训
|
|
|
| 全天候在线支持 | ||
|
▾
食品与饮料
|
|
|
| 销售点 |
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"When we started looking for a booking system, we needed one that was simple, and easy to use and engage with; not only from our point of view but from our guests too. We’ve got a b..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Amenitiz 因其用户友好且直观的设计而受到称赞,酒店经营者和客人都可以轻松使用。这一特点对于日常管理任务来说非常受重视。
Amenitiz 的可定制网站模板旨在提高浏览者到预订者的转化率,受到高度赞誉。用户报告称直接预订量显著增加,这归功于模板的有效性。
用户对 Amenitiz 与各种 OTA 的同步功能表示赞赏,这有助于集中预订并避免超额预订。然而,在整合 Google、Expedia 和 VRBO 等一些主要平台时,存在一些问题。
酒店从业者提出异议的方面
评论强调了对 Amenitiz 客户支持的重大担忧,描述了电子邮件回复延迟和周末无法提供服务的情况。用户报告称,由于支持无响应,他们感到沮丧。
酒店经营者对 Amenitiz 的发票系统表示不满,并指出其缺乏集成性和改进空间。这一主题对于一致的财务运营至关重要。
独特功能
评分差异最大的方面
这取决于您的需求。Amenitiz 和 NewBooks 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Amenitiz 提供 5 个经验证的集成合作伙伴,而 NewBooks 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Amenitiz 在易用性方面领先,评分为 4.1/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Amenitiz:否。NewBooks:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Amenitiz 的 HT Score 为 65,Newbook 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案