The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
TOTVS |
|---|---|---|
| 小型(10-24 间客房) ▾ | #24 16 条评价 | — |
| 中型(25-74 间客房) | #27 4 条评价 | — |
| 大型(75-199 间客房) | #20 1 条评价 | — |
按物业类型
| 细分市场 |
|
TOTVS |
|---|---|---|
| 精品酒店 ▾ | #27 8 条评价 | — |
| 豪华酒店 ▾ | #28 5 条评价 | — |
| 品牌/连锁酒店 | #26 4 条评价 | — |
| 长住酒店 | #24 2 条评价 | — |
按区域
| 细分市场 |
|
TOTVS |
|---|---|---|
| 北美 | #39 1 条评价 | — |
| 欧洲 ▾ | #8 38 条评价 | — |
Choosing between Amenitiz by Amenitiz and TOTVS by TOTVS for your hotel management needs hinges on your operational scale, geographic focus, and feature requirements. Amenitiz has established itself as a trusted, European-based all-in-one platform with a substantial review base, while TOTVS's hotel-specific capabilities are less transparently documented and lack recent review data.
Both products aim to streamline operations, but Amenitiz offers a proven, user-rated solution with verified customer feedback. Are you ready to prioritize a platform with extensive reviews and proven performance in Europe?
Amenitiz and TOTVS serve fundamentally different market segments and feature sets. Amenitiz is designed for small to medium independent hotels, B&Bs, and guesthouses, mainly in Europe, with a focus on direct bookings, website management, and channel synchronization. TOTVS, in contrast, appears to be a more corporate or enterprise-oriented solution, but lacks recent review data and clear regional presence.
Amenitiz's features include a full property management system, booking engine, channel manager, and website builder—all integrated within a single platform—making it well-suited for independent hoteliers seeking simplicity. TOTVS's offering is opaque, with no visible reviews or regional focus, raising questions about its suitability for your local market.
Given the transparent, recent feedback and dedicated hotel features, which solution aligns better with your current needs?
If your hotel needs a user-friendly platform with high customer satisfaction, go with Amenitiz. Its 38 reviews over the past six months, a 4.09/5 ease of use rating, and a 3.99/5 support score make it a safer choice. Amenitiz is ideal if you prioritize a native multilingual interface, local European compliance, and a strong track record.
Choose TOTVS if your hotel operates on a large, enterprise level with complex internal processes that may require highly customized solutions. However, note the lack of recent reviews, support ratings, or clear regional presence, which could pose risks for fast implementation and ongoing support.
For most independent European hoteliers, Amenitiz’s verified reputation makes it the more reliable choice.
Amenitiz boasts a 4.09/5 ease-of-use rating from 38 recent reviews, with many hoteliers praising its intuitive interface, simple onboarding, and comprehensive tutorials. Reviewers mention that staff find it straightforward to adopt, and most properties are onboarded within 3-4 weeks.
In contrast, TOTVS reports no current reviews, support ratings, or user feedback, making it impossible to gauge its usability. The absence of recent data suggests a lack of clarity about its interface or ease of onboarding.
Edge: Amenitiz.
Amenitiz offers 54 features, including a channel manager, booking engine, integrated CRS, payment processing, guest CRM, housekeepings modules, real-time reporting, and more. Its features support automation, multi-channel distribution, and regulatory compliance tailored for European markets.
TOTVS provides no publicly documented features or comparable modules, creating a significant gap. The absence of detailed feature information, combined with no recent reviews, indicates it may not match Amenitiz’s breadth.
Edge: Amenitiz.
Amenitiz earns a 3.99/5 support rating from verified reviews, with hoteliers highlighting responsive service, comprehensive tutorials, and helpful webinars. Some reviews mention delays but overall, the support is rated as dependable.
TOTVS has no available review data or support ratings, making it impossible to assess its responsiveness or quality. The lack of recent customer feedback raises concerns about ongoing support.
Edge: Amenitiz.
Amenitiz integrates with five verified partners, including Lightspeed, CheKin, and Qualitelis, and synchronizes with over 150 OTAs via its channel manager, including Booking.com, Expedia, and Airbnb. Its open API and direct integrations facilitate operations across multiple platforms.
TOTVS offers no publicly available information on integrations or partner programs. The lack of documented partnerships suggests it may have limited connectivity.
Edge: Amenitiz.
Amenitiz’s overall review score on Trustpilot is 4.6/5 from over 4,800 reviews, with recent feedback confirming high satisfaction, especially among B&Bs and guesthouses. Hotels in Europe report significant increases in direct bookings and operational efficiency.
TOTVS has no recent reviews or ratings, so there’s no current customer sentiment to compare. This silence indicates a potential lack of recent market traction or user satisfaction.
Edge: Amenitiz.
Amenitiz’s pricing is transparent at $600 per month, with no freemium options or implementation fees. Its all-in-one model provides predictable costs for small to medium properties.
TOTVS’s pricing is not publicly available, and there’s no information on whether it charges per property, user, or feature. The lack of transparent pricing complicates direct comparison.
Not ideal if your hotel is larger than 30 rooms, operates outside Europe, or requires highly customized enterprise features.
Not ideal if your hotel is a small independent property in Europe, or if you rely on verified reviews and proven integrations.
Amenitiz is a clear choice for most independent European hotels, with verified reviews, a wide array of features, and proven customer satisfaction. Its comprehensive platform supports growth in direct bookings, simplifies operations, and offers strong regional compliance.
TOTVS, lacking recent customer feedback and transparent features, seems less suited for small to medium hotels seeking reliable, quick-start solutions. Its undefined scope and regional absence make it a riskier investment.
If your hotel prioritizes a trusted, review-backed platform with extensive features, Amenitiz is the superior option. Reserve TOTVS for specialized or large-scale enterprise needs only if further due diligence confirms its suitability.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"When we started looking for a booking system, we needed one that was simple, and easy to use and engage with; not only from our point of view but from our guests too. We’ve got a b..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Amenitiz 因其用户友好且直观的设计而受到称赞,酒店经营者和客人都可以轻松使用。这一特点对于日常管理任务来说非常受重视。
Amenitiz 的可定制网站模板旨在提高浏览者到预订者的转化率,受到高度赞誉。用户报告称直接预订量显著增加,这归功于模板的有效性。
用户对 Amenitiz 与各种 OTA 的同步功能表示赞赏,这有助于集中预订并避免超额预订。然而,在整合 Google、Expedia 和 VRBO 等一些主要平台时,存在一些问题。
酒店从业者提出异议的方面
评论强调了对 Amenitiz 客户支持的重大担忧,描述了电子邮件回复延迟和周末无法提供服务的情况。用户报告称,由于支持无响应,他们感到沮丧。
酒店经营者对 Amenitiz 的发票系统表示不满,并指出其缺乏集成性和改进空间。这一主题对于一致的财务运营至关重要。
独特功能
评分差异最大的方面
这取决于您的需求。Amenitiz 和 TOTVS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Amenitiz 提供 5 个经验证的集成合作伙伴,而 TOTVS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Amenitiz 在易用性方面领先,评分为 4.0/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Amenitiz:否。TOTVS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Amenitiz 的 HT Score 为 40,TOTVS 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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